Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. These articles covered detecting cloud outages long before Microsoft confirmed them and provided details of symptoms we saw. You can read these articles about a September 2022 outage and another in January 2023.
Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. This allows organizations to deploy applications optimized for Linux OSs to users using mobile, Mac, Windows, and BYOD (Bring Your Own Device) endpoints as well as those using native Linux.
Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. It has been reported that a Java application is very flaky in terms of memory issues.
A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages.
eG Enterprise is designed to be deployed automatically at scale within IaC type workflows and by products such as Nerdio Manager that facilitate automation. Deployment of eG Enterprise can be automated with or without Nerdio Manager. Many of our customers do choose Nerdio Manager to automate other workflows and to create and manage images for Azure Virtual Desktop (AVD) deployments.
Previous versions of eG Enterprise limited the eG Manager integration to a single ITSM system such as ServiceNow ITSM, Autotask, JIRA or others. This limitation was particularly cumbersome for SaaS and MSP (Managed Service Provider) deployments where each tenant/customer may have had their own preferred ITSM system. Our latest release lifts this restriction. ITSM integration can now be done for a specific Organization, Organizational Unit, or even User.
The reviews are in! We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Moreover, eG Enterprise APM was ranked in the top spot out of 14 vendor solutions.
An Azure Load Balancer is a Layer-4 (TCP, UDP) load balancer that provides high availability by distributing incoming traffic among healthy VMs. A load balancer health probe monitors a given port on each VM and only distributes traffic to an operational VM. Azure Load Balancers are frequently used in Azure Virtual Desktop (AVD) deployments. From our work with Azure Load Balancer, we think there are 4 key metrics and events you should proactively monitor and alert on.
“If you are a managed service provider (MSP) in Switzerland, your customers are very likely Swiss customers, so they speak the local language, and they want their data to be in Switzerland, and they want your service provider to comply with all the Swiss regulations. And the same is true in 190 other countries, especially after last year,”
These days, many IT executives believe that it is easier to deploy applications in the cloud than on-prem. They are also often under the misconception that once an application is hosted in the cloud, it is the responsibility of the cloud service provider to maintain the availability and performance of the application.
