Virtual architecture is complex to standup and deploy, and when it comes to the ability of your support team to fix an issue it needs to be done fast and when possible – proactively. This is extremely important from the business user perspective in all organizations, but even more importantly in healthcare where there is another person’s health and possibly even their life on the line.

Help desk technicians form the front line of support in identifying, troubleshooting, and preventing end user performance issues (and costly downtime) for key applications and services. They need to quickly identify the scope of the issue and route the critical details required to fix the issue – fast. Goliath Technologies increases the troubleshooting and remediation abilities of help desk technicians by placing a vast array of tools at their fingertips.

The Goliath Application Availability Monitor (GAAM) received significant interest from many industries and clients when it was launched in October 2017, but Managed Service Providers such as MTM, HCL, CSC, CDK Global, CloudShape, Dizzion, and others embraced this new technology quickly and enthusiastically.

Goliath Technologies has been a strong player in the Citrix ecosystem for quite a while now with multiple products such as their Performance Monitor, Application Monitor and Netscaler Monitor. The solutions already had support for VMware vSphere to monitor virtual machines and the physical infrastructure, and since the newest version, the Goliath Performance Monitor also supports VMware Horizon.

Philadelphia, PA – March 6, 2018 – Today Goliath Technologies announced the release of their new Goliath for VMware Horizon product suite. This innovative product provides a different approach to VMware Horizon monitoring that brings together VMware Horizon session data, end user experience, metrics from the underlying infrastructure, and proactive application availability monitoring into a single product and console.