Sharp growth driven by proven, industry-only solution for reducing end-user experience issues that impact the clinician’s virtual workspace and access to EHR applications and improves patient care.
We at Goliath Technologies are excited about our growing relationship with IGEL and our joint customers. Together we are improving and simplifying the end-to-end user experience as the marketplace adopts IGEL software defined endpoints. Our proactive end-user experience monitoring and troubleshooting platform works with IGEL, running on a Citrix or VMware Horizon delivery infrastructure, to automatically identify any events, conditions, or failure points that impact the workspace experience.
When we virtualise desktops and applications in a Citrix environment, one of the most important success factors is providing end-users with quick logons to those resources. This is often a difficult challenge that usually result in hours of tweaking, fine-tuning, and lengthy testing.
Universal Health Services runs more than 15,000 tests per day to ensure that patient-critical applications and records are available for physicians and clinicians. Universal Health Services is one of the 10 largest for-profit health systems in the United States, and it relies heavily on Cerner to deliver EHR application services to healthcare professionals all across the country.
Penn National Insurance needed to adapt to its growing remote workforce and deliver a seamless user experience to increase employee satisfaction, performance and productivity. In response, the IT team rolled out its virtual workspace initiative, proving to be one of its most challenging IT projects.
Quite often I run projects at existing VMware customers that are building a new Digital Workspace. And quite often, that Digital Workspace contains a VDI. Especially when a customer is already using VMware technology in their data center, vRealize Operations (vROps) is used to monitor the environment. Although vROps is a great solution, it’s not really sufficient to monitor the desktop side of things.
Whilst Citrix Synergy 2019 was in full-flow in Atlanta, GA, Goliath Technologies were also keeping busy with the 11.7.8 release of Goliath Performance Monitor, which adds several features that were in demand by many customers. I’ve had the chance to review this latest release, and wanted to touch on some of the features that are new to version 11.7.8, as well as cover ground on some of the features and capabilities already existing in the product today.
The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users. The Healthcare IT team received reports from clinicians about slow logon times. This document describes how the Citrix engineer used Goliath Performance Monitor to pinpoint and troubleshoot the “Citrix is Slow” complaint and implement a fix action that permanently resolved the issue while reducing logon times by more than 80%.
The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users.
