Operations | Monitoring | ITSM | DevOps | Cloud

In December 2025, we announced our intention to introduce pricing for self-hosted runners so we could provide stronger support and keep investing in new features and ongoing improvements. You’ve told us that having a free option is important. As a result, we’re introducing a new operating model that lets you continue using self‑hosted runners for free with the option to upgrade to a paid premium runners tier as your needs grow.

Employee offboarding looks simple from the outside. Someone gives notice, HR processes the paperwork, and IT handles the rest. In practice, "the rest" is where things get complicated. A single departure can touch dozens of systems, and the handoffs between them (between HR and IT, between tools, between teams) are exactly where access stays on longer than it should, steps get missed, and audit findings show up months later.

Vector Search GA & SQL Enhancements. Aiven for ClickHouse 25.8 is now available as an Early Availability. This Long-Term Support release introduces lightweight projections as secondary indexes, general availability of vector search with binary quantization, correlated subqueries for broader SQL compatibility, lightweight updates for MergeTree tables, and significant performance and data lakehouse improvements.

Every incident arrives with a payload, and that payload usually tells you far more than whether something broke. It points to which service is affected and how serious the issue looks. It also carries context about which customers are on the receiving end of that failure. The service name, severity, customer context — all of it can feed directly into routing decisions. This guide explores how to read those parts of the payload and use them to route incidents automatically.

Ahead of his participation in techUK’s Digital Transformation from the Edge to the Cloud event, we sit down with Pulsant CTO Mike Hoy to ask him how distributed cloud and edge are reshaping the digital ambitions of UK businesses. Q: So Mike, what are the main issues firms face in designing/redesigning their digital infrastructure in 2026?