Conference

How PagerDuty and Rundeck Drive Operational Maturity at Trimble

As presented at PagerDuty Summit 2021 by Ali Soheili and Andrea Valenti of Trimble. Trimble PPM is a division of Trimble that provides construction project management solutions. PPM continues to roll out new SaaS and cloud-based offerings to their customers. To support their digital transformation, they are also modernizing their IT operations. They're invested in both PagerDuty and Rundeck to automation their incident response processes. Learn how PPM is shortening their incident resolution times while also reducing escalations.

Balancing Innovation and Security With Automation [Destination: Automation]

You feel like you need to clone yourself to scale and maintain security — there simply aren’t enough hours in the year to do it all. Luckily, there’s an automation solution that allows you to get close to cloning how you would normally manage your full API delivery pipeline. Join Peggy Guyott, senior customer experience manager at Kong, and Ned Harris, solutions engineer at Kong, as they share ways you can eliminate the conflict between developers’ need for autonomy and freedom to innovate, and the need to maintain control of governance and security.

Balancing Innovation and Security With Automation [Destination: Automation]

You feel like you need to clone yourself to scale and maintain security — there simply aren’t enough hours in the year to do it all. Luckily, there’s an automation solution that allows you to get close to cloning how you would normally manage your full API delivery pipeline. Join Peggy Guyott, senior customer experience manager at Kong, and Ned Harris, solutions engineer at Kong, as they share ways you can eliminate the conflict between developers’ need for autonomy and freedom to innovate, and the need to maintain control of governance and security.

Hear From Product Automation & AIOps Lightning Talk

Learn about what's new with PagerDuty Runbook Automation & AIOps from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring PagerDuty Runbook Actions, Customer Change Event Transformer, Change Correlation, and Outlier Incident.

Hear From Product Incident Response Lightning Talk

Learn about what's new with PagerDuty Incident Response from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring PagerDuty Incident Context in MS Teams, Slack Insights previews, Stakeholder Updates in ChatOps, Priority-based Business Service Subscription, Past Incidents on Mobile, Add Responder Notification Rules.

What's New in Rundeck 3.4

In this session we will give a live walkthrough covering new capabilities released in Rundeck 3.4. Learn about security and compliance improvements we’ve made including the ability to organize secrets management by project — so now each Runbook can access a different set of passwords and keys for its access control list (ACL). We also have a new plug-in for Thycotic users to manage secrets. Rundeck 3.4 now allows for queueing of jobs when those jobs must be run serially. Finally, we’ll discuss our vision for the future of Rundeck, and our primary development themes for the next year.

Adopting and maturing to service ownership with PagerDuty and Rundeck

Among the common goals of today’s engineering and operations teams is to adopt a culture of Service Ownership: “You build it, you own it.” As with many ancillary objectives to driving DevOps across an organization, this is easier said than done. Sometimes this is in small part due to the technology stack/architecture of a given company. But more often than not, this is because teams lack the human-to-technology mechanisms that allow for a culture of service ownership.

Adventures in operational automation

In this session, David Morse from Parsons will join Arturo Suarez Martin from Rundeck by PagerDuty to discuss his experiences using Rundeck to automate all-the-things. Learn new ideas for automation use cases. See how Runbook automation doesn’t just save staff time, but also improves quality of operations. Hear tips and tricks from experienced users of Rundeck for creating self-service operations, automating incident response, and supporting transformation to service ownership.

Turn slow, ad hoc response into real-time incident resolution with PagerDuty

Presented by Sean Noble at PagerDuty Summit 2021 Learn how your first responders can take action in real time when an incident occurs by delegating the power to run diagnostics and remediation. Hear about a new capability that curates a palette of automation to responders for impacted systems in an incident. Now, instead of immediately escalating to subject matter experts and developers, responders can quickly diagnose and document incidents, and even run common corrective actions such as trigger fail-over or remediations. In this session, we’ll demo this new capability, and reveal our roadmap.