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Using Non-Enterprise Gear in an Enterprise World

Jul 24, 2020 By Sascha Giese In SolarWinds
Different IT organizations have different needs. The one-man shop might find the best success with open-source software, while enterprises often need something a little more. But occasionally you’ll see an enterprise using open-source or something designed for a small to medium-sized business. This can be a good thing in certain instances, though it’s not without risks. So, why might you want to use SMB or open-source gear in an enterprise setting, and when might it be a good thing?
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solarwinds

New support for HTTP connections

Jul 24, 2020 By Papertrail Team In SolarWinds
As all Papertrail fans know, sending logs to Papertrail using syslog is quick and easy. Generating and transmitting syslog packets usually involves just 2 – 4 lines of code, and you can see your logs flowing into Papertrail in minutes. There are times, however, when you just can’t use syslog or install a remote_syslog2 daemon. This is where the new support for sending logs via HTTP comes in. And the best news is, it’s just as quick and easy to set up.
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solarwinds

Is Your Service Desk Too Complicated to Use?

Jul 23, 2020 By Jason Yeary In SolarWinds
It’s an exchange that happens almost every day in every business office: Employee peeks over the divider and asks her coworker, “Hey, how do I connect this to Bluetooth?” Maybe it’s a frozen laptop, or a glitch in the browser, or an issue connecting to VPN. And maybe it’s a drive-by at the coffee machine or Slack message to a “tech-savvy” coworker.
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Monitor Azure Functions With the Simplicity of AppOptics

Jul 21, 2020 By Andre Newman In SolarWinds
Managing servers isn’t always the most effective way to run an application. With serverless computing, teams can deploy applications directly to managed hardware, scale them on demand, and avoid the overhead of provisioning and maintaining their own infrastructure. As many as 40% of companies surveyed by DevOps.com use serverless computing. And serverless platforms like Azure Functions make deploying serverless questions quick and easy.
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3 Ways to Maintain Your Agency's Focus on IT Modernization

Jul 21, 2020 By Craig McDonald In SolarWinds
Congress set the stage for IT modernization across the federal government by passing the Modernizing Government Technology (MGT) Act, allowing agencies to apply for a loan from the Technology Modernization Fund (TMF) to update their legacy systems. The theory states, with access to TMF funds, agencies can now improve innovation, enhance efficiencies, and strengthen their security postures.
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A Successful ITSM Implementation Starts With 4 Checkboxes

Jul 16, 2020 By Liz Beavers In SolarWinds
You’ve been contemplating adopting a new ITSM solution for some time. The current one handles the bare minimum—it helps your team churn through a ticket queue—but you know there are other solutions capable of more. So what’s standing in your way? Implementing that new platform seems time-consuming and stressful. But it doesn’t have to be.
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2020.2 Releases: Orion Map Updates, New Security Product Features, and More - SolarWinds Lab #89

Jul 15, 2020 By SolarWinds In SolarWinds
SolarWinds 2020.2 product releases contain upgrades, improvements, and new features across the entire stack. Solutions for IT operations management, software-defined infrastructure, and hybrid IT monitoring all have been updated. In this episode of SolarWinds Lab, Head Geek Patrick Hubbard and a team of product experts will walk you through some of the highlights of these latest releases. They'll focus specifically on the Orion Platform products, as well as security and database tools.
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Building Automation Rules in SolarWinds Service Desk

Jul 14, 2020 By SolarWinds In SolarWinds
Automation continues to be a major trend in IT. Whether it's a small rule to send all hardware issues to a specific queue or a large rule which routes through several stages, automating as much as possible reduces the chance of human error. Watch this video to learn how to create simple automation rules in your SolarWinds Service Desk solution.
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Supporting a Mobile Workforce Across the Public Sector

Jul 14, 2020 By Sascha Giese In SolarWinds
Over five million people work in the U.K. public sector, representing over 16% of all people in paid work, according to government figures. And mobile working is a reality of daily life for many of us. A report from Deloitte revealed of the 32.3 million people in work in the U.K., the majority (51%) spend some time away from a fixed location in the course of their work.
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