Refinery is a powerful tail-based sampler—but with great power comes great challenges. We heard your feedback and are excited to announce the release of Refinery 2.9, a rather large update that is packed with goodies to make your life easier when running Refinery in your network.

Every interaction a user has with your application—whether positive or negative—directly impacts your business outcomes. But how can you uncover what truly shapes these interactions? The answer lies in analyzing user behavior to identify opportunities for user experience optimization and improving performance as user impact.

In an age of instant access, your website is crucial for meeting customer expectations. Downtime, even fleetingly, translates directly into lost revenue, irreparable reputational damage, and the erosion of hard-earned customer trust. For enterprises, achieving near-perfect uptime – the coveted "four nines" (99.99% availability) – is no longer a luxury; it's a business imperative. This translates to a maximum permissible downtime of just 52 minutes and 36 seconds per year.

A wide variety of browsers are available in the market, with their usage varying significantly by device and region. Ensuring that your web applications work seamlessly across different browsers, devices, and versions is essential for providing a consistent and reliable user experience. This is where cross-browser testing comes in.

Microsoft licensing changes are here, and if you’re wondering what it all means for your organization, you’re in the right place. These updates aren’t just tweaks—they’re reshaping how businesses manage their software, IT budgeting, and compliance strategies. For IT Asset Management (ITAM) professionals, staying on top of these changes is critical to avoid unnecessary costs and keep operations running smoothly.

Keeping your IT asset inventory reliable and up-to-date can be a challenge, especially when managing virtualized environments. That’s why we’re excited to introduce a significant enhancement to InvGate Asset Management—its new integration with Microsoft Hyper-V. Many users rely on Hyper-V because it’s a practical and budget-friendly virtualization option.

If you're new to working with data, you might have heard of databases and data warehouses. But do you know what sets them apart? Knowing the differences between data warehouses and databases can clear up a lot of confusion for many people, especially with the volume of data we have these days. In this blog post, I'll discuss the differences between these two types of data systems. I'll also provide some examples to help illustrate the points made.