Operations | Monitoring | ITSM | DevOps | Cloud

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5 Things You Need to Know About Business Continuity Management

If business professionals ignore network and system issues, the consequences could be dire. For instance, imagine what might happen if your company suffers a cyberattack, flood or supply chain failure. In this scenario, your critical networks and systems may slow down or stop working. And if you lack an effective business continuity management (BCM) strategy, you risk downtime and outages that could put a significant dent in your business’ bottom line.

This Week's Data Processing Lag

This week at Skylight HQ (technically it’s in the Cloud somewhere), we were hit with a pretty big surge of requests on our collector (Cyber Monday perhaps?). Fortunately our backend is architected to handle a very large volume of data from the agents with minimal latency, so this kind of surge on our backend would not affect the performance of your apps in any way (in addition, the agent is sending data in the background from a different process separate from your app/server).

Manage incident notifications with alert toggling

Letting the right people know about incidents is an easier-said-than-done kind of task. Every incident is different and some notifications simply don’t need to land in everyone’s inbox. We’ve listened to a lot of customers who like the idea of posting an incident to their status page, but not having that incident sent as notifications to all their subscribers.