When planning the SRE from home virtual even last month, one of the central themes was wellness and the need for self-care for SREs, especially during this time of crisis. Knowing how stressful an SRE’s day can be, combined that with a global pandemic and new working conditions, we knew we needed programming around SRE and IT wellness for SRE from Home. We’re all looking for ways to maintain a healthy work-life, but hearing this from your peers was especially important.
Maintaining digital performance has always been a tough balancing act for the Financial Services industry. Every transaction must be encrypted and secured; customer data must be stored safely without the risk of a breach. Security is given the highest priority, the additional processes in the service delivery chain can tax performance. Financial service providers must go the extra mile to ensure their network is resilient with high performance, availability, reliability, and reachability.
In today’s Tip of the Day, we are looking at validating the performance of your CDN cache vs. the CDN origin content. Having this information at your fingertips will allow you to verify that (i) your CDN service is improving performance for your end users; and (ii) they are adhering to your SLAs. Your CDN Monitoring solution needs to offer a comprehensive set of insights into regional performance problems, network routing challenges, and other overall performance issues, including origin vs.
The insidious spread of COVID-19 across the globe has accelerated changes to our way of life. The reliance on the internet saw a prodigious increase in March 2020 as people started relying on digital means to work, buy groceries, order food, and basically ensure they could stay home and stay safe! More people doing things online means more opportunities for cyber-attacks.
The pandemic has changed the way teams collaborate within an organization and between companies. With work from home becoming the new normal, employees are turning to new options for collaboration, meeting, training and onboarding have moved online. The office is now a virtual space. With the increasing demand for online meetings, it is even more important to monitor the health and performance of such meetings.
Today’s Tip of the Day is the final of three focused on Domain Name System (DNS) monitoring. In the rest of the series, we looked at how digital experience monitoring (DEM) can (i) help ensure users are served by the correct DNS server to reduce latency and (ii) help to guard against DNS-related attacks. In today’s post, we talk about Anycast DNS, the advantages it provides, the challenges it presents in relation to troubleshooting DNS issues, and how to overcome them with Catchpoint.
SaaS monitoring platforms must provide a flexible set of capabilities to their customers. A platform with the ability to adjust according to business needs reduces costs (e.g. the cost to switch) and tool sprawl since the need to perform different monitoring functions can be accommodated in a single place. A monitoring platform should allow you to adjust, for example: Not all digital experience monitoring platforms are the same.
Year after year, we have seen that when it comes to maintaining end-user experience during the holiday season, preparation is key. But this year promises to be different, there has never been a time where digital-first was so imperative to the survival of most retailers. The drastic changes brought in by COVID-19 is bound to have a significant impact on the holiday season. Black Friday 2020 might as well be the benchmark for DEM going forward.
