Theresa Miller is a Healthcare IT Blogger and one of the few individuals in the world to hold the following three prestigious virtualization awards: Microsoft Most Valuable Professional (MVP), Citrix Technology Professional (CTP) and VMware vExpert. In this blog, Theresa describes a real-world example of a top 5 not-for-profit healthcare organization with over 1200 locations used Goliath Performance Monitor to troubleshoot and resolve a major incident impacting their MEDITECH users.

Healthcare IT faces both complexity and urgency when dealing with end user experience issues that impact their EHR environments. In addition to the usual issues of frustration, delays, and inefficiency, patient care is impacted when healthcare workers can’t access critical applications via Citrix XenApp, Citrix XenDesktop, or VMware Horizon.

With the start of the Microsoft Ignite conference at Orlando today, NiCE adds a new product to its portfolio of Management Packs for System Center Operations Manager (SCOM). The NiCE VMware MP provides real time monitoring of your VMware environments with full integration into your System Center deployment, allowing a return on investment within months. It is feature loaded and exceeds comparable monitoring solutions for VMware operations significantly.

eG Innovations has been a proud technology partner of VMware for over a decade, with eG Enterprise, our flagship performance monitoring and digital intelligence platform, being a VMware Ready certified solution that supports a broad range of VMware technologies, including VMware Horizon, vCenter, vSphere ESXi, vSAN and more.

The Goliath Application Availability Monitor (GAAM) received significant interest from many industries and clients when it was launched in October 2017, but Managed Service Providers such as MTM, HCL, CSC, CDK Global, CloudShape, Dizzion, and others embraced this new technology quickly and enthusiastically.

Goliath Technologies has been a strong player in the Citrix ecosystem for quite a while now with multiple products such as their Performance Monitor, Application Monitor and Netscaler Monitor. The solutions already had support for VMware vSphere to monitor virtual machines and the physical infrastructure, and since the newest version, the Goliath Performance Monitor also supports VMware Horizon.