In the first portion of the underutilized RMM features series, we discussed the use of Site Concentrators and Data Overdue Cross-Checks. This time we’re going to discuss Monitoring Templates. MSPs have shied away from Monitoring Templates in the past because of the effort needed to set them up. I think this is the wrong way to look at them; we need to be thinking long-term here.
Over my time as a Sales Engineer and Partner Success Manager, I quickly learned that there are a few under-utilized features of N-sight RMM. While performing RMM dashboard audits, three of these features routinely came up in conversation with our partners. They include the Site Concentrator, Data Overdue Cross-Check, and Monitoring Templates. In this blog series, we will briefly cover uses in your day-to-day work and implementation of the features.
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