Operations | Monitoring | ITSM | DevOps | Cloud

How to tackle CMMC like a ninja

Federal certification is a large undertaking and requires close cooperation between MSPs and vendors. Hear from Kaleigh Floyd and Bobby Guerra from Axiom Tech about their journey towards certification and Cody Bell from NinjaOne who can speak to the role vendors play in certification and how vendors being federally certified can help MSPs.

How to Overcome IT Misery: by Automating Repetitive Tasks

Monotonous, repetitive tasks can give IT teams a case of the Mondays any day of the week. Tired of babysitting the same issues over and over? Software deployment, patching, device configuration, and more? In this webinar we’ll show you how to leverage automation tools, scripts, and workflows to reduce the mindless grunt work you hate. Join us for practical tactics that will free you up to focus on real IT heroics, instead of slogging through your to-do list. Monday has never felt so good.

IT Horror Stories: Dead in the Water Ep2 S1

In this episode, Jay Abbott, Director of IT at NinjaOne, joins host Jonathan Crowe to share a harrowing tale from Jay’s early days managing infrastructure in oil and gas. The two discuss how a bad virus definition file ended up BSOD’ing an entire endpoint fleet, how Jay and his team rose to (and ultimately resolved) the task at hand, and how to plan for the unexpected in a world where “the best laid plans of mice and men often go astray.”

Custom Field Speedrun: Personalize Your IT Workflow in Under an Hour

Want to speed up your IT workflow? Custom fields in NinjaOne let you track device and user data so you can improve visibility, automate operations, and stay in control. Join our NinjaOne Speedrun webinar with Field CTO Jeff Hunter and learn how to quickly harness custom fields to automate, customize, and optimize your IT operations. In this session, you’ll learn how to: By the end of this session, you’ll know exactly how to transform your NinjaOne instance in 60 minutes or less. Ready to put your IT environment on autopilot? The clock is ticking.

Communicate with Confidence: Leading with Impact in IT

Ready to ditch the nervous jitters and command the room? Join Danny Suk Brown, expert sales coach and intentional connector, as he takes you through this interactive session designed to equip IT leaders with actionable strategies to enhance your communication skills and elevate your leadership presence. We dive into.

Love at First Ticket: Training IT on User Support

Technicians go through plenty of technical training, whether it's formal or on-the-job, but many overlook one of the most challenging parts of the job -- talking to users. Unfortunately, users are often contacting IT when something is wrong, which means they're stressed and have a tendency to take that out on the people just trying to help. In this stream, we talked with a few IT leaders to discuss how they train their team members to support users and make their organization fall in love with the IT team.