Operations | Monitoring | ITSM | DevOps | Cloud

Whether it's a situation that you've stumbled into or it's been building up over time due to budget constraints or limited time, technical debt plagues many an organization. And unfortunately, just like real debt, it's hard to clear once it's begun to pile up. In this stream, we'll be talking to a few IT leaders to discuss what technical debt looks like for them, what problems it can cause over time, and how you can start to chip away at the mountain.

It’s safe to say that most of us probably don’t have our Windows PC’s serial number memorized by heart–which becomes tricky once you need it during a repair or part replacement. This is why we at Ninjaone have created this video guiding you through how to find the serial number of your PC using Command Prompt, PowerShell, and BIOS. Chapters: Introduction 00:01 Command Prompt Method 00:22 PowerShell Method 00:50 BIOS Method 01:17.

Is your device lagging or unresponsive? One of the most effective ways to solve these issues is to force kill resource-heavy tasks to free up CPU and memory on your Windows system. In this video, you'll learn how to kill a process in Windows to address performance issues. We'll show you four different methods to force kill processes. Chapters: Introduction 00:01 Task Manager Method 00:37 TaskKill Method 01:10 PowerShell Method 02:04 Create Desktop Shortcuts 03:02 Third-Party Tools03:58Recap 04:12.

Discover the cause behind crashes and system issues by using Safe Mode to access your Windows system without interference from third-party applications or system processes. Watch this video to learn how to start Safe Mode with Windows Command Prompt and find out what you can do in Safe Mode to resolve issues. CHAPTERS: Introduction 00:01 Advanced Startup Options 00:31 MSConfig 01:01 Alternative Methods 01:41 Troubleshooting 02:17 Conclusion 03:24.

IT isn’t just wires and widgets. It’s a minefield of lurking disasters waiting to strike. Few know that better than Mark Settle, 7-time CIO and author, who’s survived more operational horrors than most dare imagine. In this episode, Mark takes us into the shadowy corners of enterprise IT, where outdated processes haunt progress, bad news festers in silence, and AI ignorance prowls like a predator in the dark. He shares battle-tested wisdom from a career spent defusing digital disasters and building resilient, process-driven teams that can take a punch.

Breaches of online privacy have become a serious issue in any IT environment, which is why a VPN is a handy tool to secure your digital footprint. In this video, we’ll show you how to set up a VPN through a complete step-by-step guide. Chapters: Introduction 00:01 What is a VPN 00:22 Why should you use a VPN 00:43 How to set up a VPN 01:12 Troubleshooting VPN issues0 1:44.