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MSP

The latest News and Information on Managed Service Providers and related technologies.

How MSPs Can Future-Proof Their Business in the Era of Remote Work

The new era of remote work has accelerated the need for businesses to adopt digital transformation strategies faster than ever to ensure their relevance and longevity in the marketplace. As priorities shift in this direction, Managed Service Providers (MSPs) are quickly adapting to better serve their customers. Recently, LogicMonitor commissioned a research study of 500 IT decision-makers around the globe to understand how organizations are evolving in the face of unexpected crises.

Making Co-managed IT Work In the Real World (From Pros Who've Walked the Walk)

An IT director and an MSP walk into a bar… Well, it wasn’t actually a bar, it was a panel session on the second day of the Protect & Streamline Summit for IT Leaders. And they didn’t so much walk in as hit join meeting from their respective home offices. Nevertheless, the discussion between Bryan Schultz and Bob Coppedge, moderated by Datto’s Rob Rae, felt a lot like a candid conversation between friends.

10 features to consider when choosing your MSP support tool

Managed Service Providers (MSPs) in IT have the unenviable task of hastening the digital transformation in companies, especially during these trying times. It becomes even more onerous, considering that the hardest-hit segment of Small and Medium Businesses (SMBs) are their major customers. According to the Global State of the MSP report, cloud migrations and security are expected to be the top drivers of MSPs growth for MSPs in 2020.

Automating MSP Client Onboarding with LogicMonitor

Automating client onboarding can eliminate the tedious task of cloning dashboards, creating group directory structure, setting up reports, and configuring access roles. All of these tasks are prone to human error and to put it mildly, not really fun to do. In this blog, we’ll walk through a PowerShell script to automate some of these tasks.