Each year there comes a time to look forward and think about next year and maybe even further. This can be a daunting task, especially in the fast-changing IT industry. Luckily, Gartner prepared a list of the top 10 technologies that will drive the future of Infrastructure and Operations up through 2024. This list might come in handy when you’re preparing your 2020 roadmap and beyond.

Do you ever find yourself blindsided by the impacts of proposed IT infrastructure changes? There are ways to avoid unexpected consequences of IT change management. In their latest research, Gartner describes how I&O leaders can improve observability, customer experience and business health by starting with AIOps, adding CMDB and, finally, using both working in concert. We summarized the key takeaways of the research for you in this blog.

Today, most IT teams find themselves facing a number of challenges presented by the new and increasingly complex infrastructure that accompanies digitization, including an exponential increase in data volumes and types. In fact, Gartner estimates that the data volumes generated by IT infrastructure and applications are increasing two- to three-fold every year (and that’s compounding growth). There’s clearly too much data for the humans on the IT team to sort through on their own.

HashiCorp and ServiceNow among 10 new Integration Partner Program members collaborating with AppDynamics to help customers broaden their reach across the IT landscape.

If you are in IT Ops or DevOps, hardly a day goes by without someone mentioning AIOps. There are a few who think AIOps can replace IT Ops tools today. Others debate this, saying that AIOps is still a nascent field, and it will take a few more years until we see a full-fledged AIOps platform for IT operations management. But there’s always been a lot of confusion on how AIOps really works.