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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

How to: Reliability Insights Overview in Blameless

In this video, our Solutions Engineer walks you through the Reliability Insights view in Blameless. Discover how to create custom data dashboards. You might start with MTTX metrics, but what other metrics are reliability teams following closely? We'll show you how to get those set up in Blameless.

[Webinar] Unlock self-service infrastructure monitoring with the Sensu Integration Catalog

Introducing the Sensu Integration Catalog — a marketplace-like UX for simplifying new user onboarding, and deploying production-ready monitoring in a matter of minutes. The Sensu Integration Catalog is also an open marketplace that new and existing users can contribute to by sharing Sensu configurations. Backed by industry-leading monitoring as code solution, Sensu provides new users with a point-and-click interface to get started quickly, while facilitating DevOps and SRE automation best practices.

Are your SLOs realistic? How to analyze your risks like an SRE

Setting up Service Level Objectives (SLOs) is one of the foundational tasks of Site Reliability Engineering (SRE) practices, giving the SRE team a target against which to evaluate whether or not a service is running reliably enough. The inverse of your SLO is your error budget — how much unreliability you are willing to tolerate.

How to Achieve Measurable Reliability Results

Reliability is more important than ever. As users depend on services more and more, and competition in every sector grows, a great digital experience becomes the baseline for expectations, not the ceiling. It’s crucial to invest in making your software reliable enough to keep customers happy. ‍ But what does investing in reliability look like?

The Reverse Red Herring

During an incident, time is fungible. At points it seems to go way too fast, and at times it seems like an eternity for a command to complete. More importantly, however, is how it feels to be in an incident. It’s a heightened state of being, where any and every piece of information could be “the one” that helps crack open what is really going on. Likewise, there is an inherent distrust of incoming information.

Post-Incident Review | Why It's Important & How It's Done

Curious about the post-incident review process? We give a complete explanation of post-incident reviews and why they are important and discuss best practices. What is a post-incident review? A post-incident review is an evaluation of the incident response process. The goal of the process is to have clear actions to improve the incident response process and to also help prevent further incidents.

Jira Integrations with Blameless platform

In this video, our Solutions Engineer walks you through the steps of creating Jira tickets and follow up actions in Blameless. You'll learn how to leverage our Slack integration for quick ticket creation and also how to create tickets from within the Blameless platform. You'll also see how closing a ticket in Jira will automatically close a ticket in Blameless. Additionally, you'll discover how to manage open tickets and incidents in an organized Blameless dashboard.

SRE vs DevOps: What's The Difference?

Whether you’ve heard of or fully jumped on the DevOps or SRE bandwagon, you may have also wondered how the two relate. What’s the difference? Are they really just different ways of looking at the same problem? The term DevOps hit the market first, but SRE wasn’t too far behind. And though they have different origin stories, they both focus on autonomy, automation, and iteration. So why do these paradigms exist? And why do we need both? Let’s look at this further.