Operations | Monitoring | ITSM | DevOps | Cloud

Creating just any infrastructure on Kubernetes is not enough. There are so many basic configurations you could apply and create the infrastructure for your application for the time being and it might work just fine. The incident responses won’t always remain 100% reliable. You will run into newer potholes, and that’s okay.

Deep diving into the 'Normal accident' theory by Charles Perrow, and what it means for SREs.

Native support for OpenTelemetry metrics in Prometheus.

We’ve all seen it: a company experiencing a major incident and going radio silent, leaving their customers to wonder “Are they doing something about this?!”. If you’ve ever been on the inside of something like this, you know the answer is most likely yes, there are people working hard to put out the fire as quickly as possible. But when it comes to incidents, perception is reality for customers.

What is OpenTelemetry? Why is it important? Do SREs need to adopt OTel? An Explain It Like I'm 5.

OpenTelemetry vs. Prometheus - Difference in architecture, and metrics.