As most MSPs know, small- and medium-sized businesses are the most likely targets for cyberattacks. They lack many of the resources and infrastructure of their larger counterparts and a single cyberattack can be devastating. Analyzing and remediating vulnerabilities is an essential part of any security program. But current vulnerability management processes spit out long lists of instances that may or may not need remediation.

London, UK – Canonical, the publisher of Ubuntu, today announced the completion of the MSP Cloud Verify Certification (MSPCV) for its support and managed services. The MSPCV certification, further strengthens Canonical’s industry-leading open source offering, reassuring customers in all industries that they can securely consume open source in a regulated fashion that complies with all the industry standards and best practices.

When Jeff Bezos touched outer space on his Blue Origin flight, the first thing he did after returning to earth was thank his loyal customers. Innovation, coupled with a plethora of service offerings, propelled Amazon from a bookselling platform to manufacturing suborbital space flights. But the story is incomplete without consumer reciprocity to Amazon’s evolving offerings. Now, you can buy almost anything you can think of on the platform, generating multifold returns for the company.

Sogeti, a Managed Service Provider (MSP) that provides tech and engineering resources worldwide, had a crucial IT challenge to solve. The MSP operates in more than 100 locations globally and was using six different monitoring tools to monitor its customers’ environments. It was a classic example of tool sprawl and needing to scale where multiple teams of engineers relied on too many disparate tools to manage their customers’ environments.

Following on from my last blog, which looked at some of the tips and tricks our partners found most useful during my Empower MSP 2021 course, here are some more sessions I wanted to highlight.

I have a long-time N-able partner whose account I managed off and on over the years. Although I am no longer in that role, we still keep in touch, chatting regularly about how their business is doing, and discussing their successes or any challenges they might currently be facing. This year, they set some pretty aggressive growth targets for their organization. Their revenues were off due to the pandemic, so they needed to regroup and double-down to make 2021 a more profitable year.

With more and more businesses continuing to work from home or allowing flexible remote work, managed services providers (MSPs) are faced with numerous obstacles—ranging from securing a multitude of new endpoints to remotely deploying software—as they work to best support their customers. This guide will outline the top seven IT challenges faced by businesses managing a remote workforce and provide solutions that MSPs can use to tackle them.

MSP software enables Managed Service Providers (MSPs) to remotely manage their customer endpoints and IT infrastructure. MSP software can help IT teams proactively manage issues by troubleshooting and resolving them to ultimately improve customer IT functions and minimize expenses.