Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Infrastructure maps: Build and visualize custom network topology maps to dissect network outages and performance bottlenecks in your IT stack

The ability to visualize your IT infrastructure from end to end is critical in fostering successful operations and delivery of service. Being a network admin, you need to keep a close eye on all your network devices, whether they're across the globe or inside your data centers. However, this is difficult to do without an actual location-based topology map of your network infrastructure.

User Experience Albert Mavashev Nastel at IBM Think 2018

Albert Mavashev, CTO of Nastel Technologies, talks about User Experience in his presentation "Practical ways to measure and improve the quality of user experience". Many organizations are struggling to maintain high quality experience. Explore practical techniques for measuring and improving high user engagement & performance across digital applications. Take away tips on ways to instruments apps, what to measure and make sense of user interactions with your apps.

New NiCE Product and Price Structure, Starting May 1st 2018

Unbundling of NiCE license purchase and NiCE support purchase. To be able to plan software budgets easier and more precisely, reseller partners have been asking for a separation between capital costs (CAPEX) and operational costs (OPEX). We listened and are introducing the separation of license price from support price for easier total expenditure calculation for your customers.

WordPress Security Scanning

With WordPress powering over 30% of the internet and a plugin ecosystem that allows anyone to write software which will execute code on your server, it’s no wonder that it’s become a popular target for hackers. As part of our Vulnerability Scanning service – which already checks for thousands of known software and configuration vulnerabilities for all major software products and operating systems – we now also test over 10,000 known WordPress vulnerabilities.