A while ago, your company chose a network monitoring tool that worked perfectly — back when most employees worked in the office, networks were centralized, applications ran on-premise, and "the cloud" was just a buzzword. But today? Your network has evolved (SD-WAN, remote work, SaaS apps), while your monitoring tool hasn’t. Now, false alerts flood your team, troubleshooting takes hours instead of minutes, and your tool only monitors your network devices but offers zero visibility into performance from the end-user perspective or critical cloud-based apps.