Operations | Monitoring | ITSM | DevOps | Cloud

How to manage third-party updates for Microsoft Intune | Detailed overview - Patch Connect Plus

Learn how to deploy third-party patches and applications to endpoints over the cloud using the Patch Connect Plus web interface. This step-by-step walk-through shows how to deploy an example update. Hope you find value in today's product explainer video!

Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager

It's no secret that data-driven IT management can put your organization light years ahead of its peers. The challenge is, how can you bring in data from several IT applications and services into one console for analysis? Analytics Plus, ManageEngine's flagship IT analytics software, has introduced blended analytics that enables users to automatically blend data from ServiceDesk Plus, Desktop Central, and OpManager, and gain a unified view of the IT environment.

[Free webinar] Measuring the service desk's contribution to value by IT expert Peter Brooks

Did you know that your service desk plays a key role in co-creating your organisation's value and is therefore an important consideration in plans for continual improvement? Find out why and learn more insights into the topic from IT expert Peter Brooks. Here are the key takeaways: Watch more ITIL/ITSM related videos from industry experts: Follow us on social.

Application Whitelisting | How to whitelist applications with ManageEngine Application Control Plus

Application whitelisting is the process of limiting the applications running in the network to only what is absolutely trusted. It follows the Default Deny strategy where all applications other than the trusted ones get blocked automatically. ManageEngine Application Control Plus seamlessly acts as an application whitelisting solution that leverages the rule-based policies offered to facilitate easy list building and maintenance. The rules offered by this application whitelisting tool can be based on trusted vendors, product name, file hash, verified executables, store apps and folder path.

An overview of ServiceDesk Plus' integrations with Microsoft services

In this webinar, we'll explore the different Microsoft integrations available for ServiceDesk Plus and explain how they help you connect your service desk with your end users' digital workspace. Learn to leverage Microsoft services to improve your service desk operations and build a cohesive workspace for your users. Watch related videos: Follow us on social.