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Latest Videos

What is ITOM? A Complete Overview in 10 Minutes

IT Operations Management or ITOM is the function that manages all technology, hardware, and software services within an organization. ITOM includes providing IT infrastructure, Availability Management, Capacity and Demand Management, cost-control activities, and Security Management for all IT infrastructure and service assets. Incorporating a well-organized ITOM strategy comes with many benefits, including.

Feature Focus - N-central Filters

Join Paul Kelly from the N-able Head Nerds as he showcases the latest enhancements to the filtering options in N-central. Filters are a vital tool for MSPs, enabling the creation of device groups for targeted rules, feature deployments, and automation. In this video, you'll learn how to navigate and utilize these new filter capabilities to streamline your IT management processes. Key topics include.

Digital Experience Monitoring for macOS

In this overview video, we'll be walking you through Service Watch Desktop for macOS. We'll cover the benefits of utilizing Service Watch for macOS and the configuration and deployment process. We'll then review the data being collected by Service Watch and some additional functionality in Active Tests, Device Groups, and Alarms.

What's New at Kentik, Episode 6

In this episode, Leon Adato dives into the latest updates in the Kentik network observability platform, including exciting new AI features, a handy dashboard management tool, and a comprehensive guide to migrating to Kentik NMS. Discover how Kentik Journeys integrates with the Kentik Knowledgebase, explore enhanced DDoS attack defenses, and learn how synthetic testing can keep your network running smoothly.