In our previous blog post, we discussed how AIOps functionality has been used primarily in support of IT Ops processes that enable monitoring or observation of IT infrastructure, application behavior or digital experience.

The number and variety of AIOps benefits far outweigh the cost of implementation. Research from EMA highlights that 81% of enterprises have received value that exceeds costs.

Today’s overtaxed IT teams are under tremendous pressure to leverage new technologies like AI, cloud and IoT to innovate, but in reality, they spend most of their time just trying to keep the lights on.

There is a lot of activity in the AIOps vendor market today. With that activity can come a lot of noise and many varying approaches and points of view, and quite a few thought leaders have offered their thoughts on the potential value of AIOps solutions. (Here’s a great take from our own CTO: The Truth About AIOps.) But most IT practitioners starting projects today want to know how they can use AIOps to make their teams more productive in the near term.

In the brave new world of new Hybrid Datacentre, management, control and monitoring of the application estate and its underlying infrastructure is increasingly challenging. Implementing real-time monitoring, empowered by AI-based analytics, for all key applications and infrastructure is the only way to measure, control and ensure end to end performance and availability.

Mortgage giant Fannie Mae shared their AIOps adoption journey from the stage at Moogsoft User Conference 2019

Rich Lane, Forrester Research’s senior analyst for AIOps, had a simple and unequivocal message for attendees at the Moogsoft User Conference 2019 in Chicago.

Employing AIOps for observability, monitoring and service assurance frees developers to focus on building better services.

Each year there comes a time to look forward and think about next year and maybe even further. This can be a daunting task, especially in the fast-changing IT industry. Luckily, Gartner prepared a list of the top 10 technologies that will drive the future of Infrastructure and Operations up through 2024. This list might come in handy when you’re preparing your 2020 roadmap and beyond.

Do you ever find yourself blindsided by the impacts of proposed IT infrastructure changes? There are ways to avoid unexpected consequences of IT change management. In their latest research, Gartner describes how I&O leaders can improve observability, customer experience and business health by starting with AIOps, adding CMDB and, finally, using both working in concert. We summarized the key takeaways of the research for you in this blog.