Operations | Monitoring | ITSM | DevOps | Cloud

How Technical Documentation Services Improve Customer Satisfaction

Clear communication is fundamental in building customer trust, and nowhere is this more evident than in the role of technical documentation services. Whether a customer is unboxing a new product, installing software, or troubleshooting an issue, their ability to resolve challenges quickly and independently impacts how they view a brand. Technical documentation serves as a bridge between complex systems and user understanding. It transforms intricate procedures into digestible instructions, empowering customers to engage confidently with what they've purchased.

Meet dbForge AI Assistant: Your Invaluable Sidekick That Reinvents SQL Coding

If writing SQL code is part of your daily work, you won’t be surprised by things like context-aware code completion, as-you-type syntax validation, and debugging. All of them are designed to enhance and speed up your SQL coding. But what if we said that you could completely reshape your experience with an AI-powered assistant? What if you could have your error-free queries generated, analyzed, and optimized in just a couple of moments?

Kubernetes sidecar deployment using CircleCI

Kubernetes excels at managing complex, containerized systems, and one of its most impactful patterns is the sidecar. Sidecar containers extend applications by running supplementary processes in tandem. This modular architecture enables enhanced observability, networking, or security layers — all without changing the core application code. Continuous Integration and Continuous Deployment (CI/CD) practices are key to reliably shipping these configurations.

Edwin AI Turns One: What a Year of Agentic AIOps Looks Like

Twelve months ago, we shipped Edwin AI with a specific hypothesis that AI agents could handle the operational drudgery slowing down ITOps teams. It was a deliberate bet against the cautious consensus that AI should act only as a copilot, limited to offering suggestions. Most AIOps tools still follow that script. They’re stuck surfacing insights and stop short of action. Edwin was built differently. It was designed to make decisions, correlate events, and execute fixes.

Beyond the CMDB: How to build an AI-first data strategy to fuel agentic ITOps

The Configuration Management Database (CMDB) has been the backbone of IT Service Management (ITSM) and IT operations for years. A CMDB is a central repository that stores information about IT assets, configurations, and dependencies, enabling organizations to manage their IT infrastructure more effectively.

Monitor Your Kubernetes Cluster: Get Started in Four Minutes

For enterprises embracing Kubernetes, managing these intricate environments can pose significant challenges. Thankfully, monitoring of Kubernetes clusters is readily achievable using the Universal Monitoring Agent (UMA) in conjunction with DX Operational Observability (DX O2).

Announcing Qovery Observability: the simplest way to understand your application

We are thrilled to announce the next major milestone in our platform vision: Qovery observability! Qovery Observability is our new product, ready to give you the fastest way to gain a crystal-clear, unified understanding of your application and infrastructure. Fully managed, zero lock-in, you keep the data. Devs love it, no DevOps needed. Coming soon!

OWASP CI/CD Part 7: Insecure System Configuration

Insecure system configuration is a textbook example of how neglected settings can create an entry point for attackers targeting your CI/CD pipelines. It’s rarely the cutting-edge zero-day that causes a breach. More often, it’s the unpatched service, the overly permissive role, or the default password that was never changed. While this risk overlaps with CI/CD credential hygiene (covered in Part 6 of our OWASP CI/CD series), the focus here is much broader.