As much as service desk teams encourage use of their IT self-service portals, many end users still prefer the conventional method of calling the IT service desk team or walking in to report an IT issue. Although this solves the immediate problem, it reduces service desk efficiency and makes tracking tickets and other administrative tasks a nightmare for IT technicians.
More often than we’d like to admit, we tend to underestimate the impact of every moving part within an organization—especially those that seem small or insignificant. And usually, it’s not until we’re facing the fallout of neglecting that seemingly insignificant factor when we realize what a mistake we’ve made.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the growing concern about ransomware-as-a-service among organisations across the globe.
To make your application monitoring easier, we’ve built a tighter integration between AlarmsOne and Applications Manager. AlarmsOne already has a Poller-based integration with Applications Manager; however, now it has a webhook integration that will have you receiving alerts in a jiffy.
The OpManager Standard Edition is an intuitive, flexible network and server monitoring solution developed especially for small and medium enterprises (SMEs). If you have big IT management goals but you are held back by a tight IT budget, the Standard Edition is the way to go.
Software Reviews, a division of Info-Tech Research Group, has named Log360 a Champion in its recent Customer Experience Report. Out of eleven software vendors evaluated in the SIEM space, Log360 emerged as a 2019 gold medalist.
We’re happy to announce that ManageEngine is an April 2019 Gartner Peer Insights Customers’ Choice for Security Information and Event Management (SIEM). While Gartner analysts recognized ManageEngine in its Magic Quadrant for Security Information and Event Management * for three consecutive years, this Customers’ Choice distinction makes us even more proud because we see it as proof that our customers are happy with the technology we provide.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore DevSecOps and why it’s vital for businesses to integrate security into their DevOps workflow.
ManageEngine has added another gem to its crown, winning the Future Network Awards’ “Network Management and Monitor Vendor of the Year” award for the third time.
It’s raining accolades for ManageEngine Applications Manager, and we’re psyched! After being named a January 2019 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites, Gartner has also recognized Applications Manager as a niche player in its 2019 Magic Quadrant for Application Performance Monitoring.
