If you're a cybersecurity leader with decades of experience in the industry, I am sure you've helped your organization navigate major security issues related to remote working. Technology has evolved drastically across the decades, with new attack surfaces emerging with each shift.
As everyone is taking proactive measures to stay healthy, organizations are increasingly having their employees work from home. At Splunk, we are focused on bringing data to every question, decision and action — and remote work for us equals Zoom for online meetings and workspaces. As our customers use Splunk for real-time data processing and analytics, they use our Splunk Mobile App (Android, iOS) when they need to take their dashboards on the go.
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One of the practices being thrust into action right now is social distancing. As you would expect, this means millions of people around the world are working from home and this migration in the workforce is going to have a massive impact on the services IT practitioners must monitor and maintain in a virtual-first environment. We are already seeing reports of massive usage surges across tools like Zoom and outages in Microsoft Teams just as the COVID-19 pandemic pushes people to work from home.
As WFH usage surges, an increasing number of users will be connecting from home laptops over the internet into a Citrix server that could be hosted in a data center. This will likely put strains on licensing, internet bandwidth and server performance hosting the Citrix environment. These are all key areas that Splunk can monitor with various add-ons.
Maybe you’re interested in finding out more about deep learning? Maybe your current ML analytics are running too slowly or crushing your CPU and RAM? Or perhaps your boss has told you that they need an AI-based app so they can show off to their boss (who will then brag about it to their boss)?
When it comes to complex application integrations, RED monitoring provides a sensible and necessary common element to see how our systems are performing and to alert us to behavior which is detrimental to your customers and your business goals. So, what is RED? RED stands for rate, errors, duration and is an offshoot of the Google Golden Signals.
With more and more endpoints accessing your network remotely, you should expect rapid increases in VPN connections and usage, as well as exponential usage of cloud-based services. There are numerous Splunk apps that can help you increase the monitoring of remote endpoints but let’s showcase Splunk Security Essentials (SSE).
Right, so now the vast majority of your workforce works remotely. Clearly managing all these inbound VPN connections is on top of mind, but what about other vulnerabilities you should be monitoring for? In addition to the ever increasing number of inbound VPN connections, organizations can expect an increase in the use of SaaS-based collaborative software such as Slack, Dropbox, G Suite, and Trello.
Companies all across the world are responding to the COVID-19 crisis by taking every precaution to limit its impact on the lives of employees and customers. The virus has created a ripple effect impacting everything from a visit to the local grocery store to countless conference cancellations. And the world became aware of this crisis only a little over a month ago. Tech companies have responded by asking, and even requiring, employees to work remotely.
