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Keep Calm And Carry On Your Business Services

Businesses who operate along supply chains, like manufacturers, distributors, and retailers, have innovative systems and processes for predicting demand and keeping consumers satisfied. Until a crisis hits. When demand for essential SKUs spikes due to panic buying and fear-based hoarding, organizations in essential consumer categories can find themselves forced to make critical decisions without reliable information to base them on, significantly increasing their risk exposure.

Between Two Alerts: Phishing Emails - Don't Get Reeled In!

Potential attackers are really good at what they do. Security analysts see this firsthand with the amount of phishing emails their organizations see daily. A newly released State of the Phish report reveals that nearly 90% of organizations dealt with business email compromise (BEC) attacks in 2019. End users reported 9.2 million suspicious phishing emails globally for the year.

Understanding and Baselining Network Behaviour using Machine Learning - Part I

Managing a network more effectively has been something our customers have been asking us about for many years, but it has become an increasingly important topic as working from home becomes the new normal across the globe. In this blog series, I thought I’d present a few analytical techniques that we have seen our customers deploy on their network data to: Better understand their network and Develop baselines for network behaviour and detect anomalies.

Understanding and Baselining Network Behaviour using Machine Learning - Part II

A difficult question we come across with many customers is ‘what does normal look like for my network?’. There are many reasons why monitoring for changes in network behaviour is important, with some great examples in this article - such as flagging potential security risks or predicting potential outages.

Colonel Mustard in the Library with Microservices APM

As many of us are rediscovering an interest in board games, it feels relevant to make reference to Hasbro’s classic Clue. Understanding what’s going right or wrong in your sprawling digital business can feel a lot like a murder mystery: it was the authentication service in the east region with the memory exhaustion error. This analogy has a weakness when applied to modern operations. The Clue board game had 6 weapons, 6 suspects, and 9 rooms. That’s 324 combinations.

Sharing Code Dependencies with AWS Lambda Layers

The use of Serverless execution models is expanding extremely rapidly and cloud providers are continuing to enhance their platforms. Per Flexera’s “State of the Cloud” report: Leading this trend for the last two years, Amazon has released a few features that address AWS Lambdas’ pain points and make them a more feasible choice for large scale deployments consisting of numerous applications.

Zoom in on Security in a Remote Work World

Our world has been turned upside down by COVID-19. Whether it's strategically planning our grocery run decontamination process, or trying to keep the kids quiet for even one single moment while on a conference call — things are different. One very evident difference is the change in the way we meet with each other. And one technology enabling this change is Zoom.

Stop the world, I want to get off. Oh! It stopped...

Sitting here in my home office reflecting the potential problems the world faces both in the short term and longer term, I can’t help but think back to my career before coming to Splunk. That time was spent on the ground working ‘in the real world’, maintaining the operational and security state of systems and networks. I can empathise with the huge pressures the entire IT chain from CIOs, CISOs, IT Managers and IT admins are under right now.

Helping Your Remote NOC Teams Work Better Together

In light of COVID-19 related office closures, one thing we’ve seen and heard repeatedly is the “abandoned NOC.” People that are responsible for finding, escalating and resolving problems in your infrastructure and applications quickly are now having to work very differently. Two-minute hallway conversations are replaced with time-consuming emails, Slack, and virtual calls.