For many IT organizations, triaging or troubleshooting starts with assessing symptoms. As practitioners investigate the causal factors by answering each of the “5 whys,” logs are often where the actual root cause answers lie. This is even more true for issues related to configuration changes, change management, and security. However, diving into log data can be overwhelming as a first step due to the high volume and velocity of logs and missing context.

From DX UIM 20.4 CU4 onward (that is, releases that have robot version 9.36 or above), robots automatically support Linux versions with newer GNU C Library (commonly known as “glibc”) versions. Prior to CU4, DX UIM robots needed certification and a release to provide support or compatibility with newer Linux operating systems that have a higher glibc version.

As connected as the world is today, it can feel quite disconnected, especially in IT. Individual teams use various tools, each with specialized interfaces and dedicated dashboards, to present or interpret data each the specific functional team needs.

As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.

Fujitsu is a Japanese multinational information technology equipment and services company. Headquartered in Tokyo, Fujitsu has over 100 data centers worldwide. The company and its subsidiaries offer a diverse range of products and services in areas such as personal and enterprise computing (including x86), SPARC, and mainframe-compatible server products.

Today, pretty much every critical business service, every critical employee job function, every critical customer transaction, and so much more are all reliant upon network connectivity. It falls to network operations (NetOps) teams to ensure network connections continue to support these demands. Over time, the scale and the complexity of the networks the organization relies upon have continued to grow, making the job of NetOps teams increasingly challenging.

Altice Portugal is a wholly owned subsidiary of Altice Group, a multinational cable and telecommunications company. They have a presence across Europe, including in Belgium, France, Luxembourg, Portugal, and Switzerland, as well as in the Dominican Republic, the French West Indies, and Israel. With annual revenues of more than $2.8 billion (2,629 million Euros), Altice Portugal is Portugal’s largest telecom company. Altice offers fixed, mobile, and satellite network services to consumers.

In today’s dynamic, complex network environments, there’s a big difference between having monitoring data and having intelligence. To troubleshoot issues quickly, it’s vital to have timely, intuitive visibility into the metrics that matter. With the combination of AppNeta and DX NetOps, teams can gain the insights they need to efficiently and intelligently manage their environments.

In recent years, employees have grown increasingly accustomed to the untethered connectivity of Wi-Fi. For many, the days of having a computer tethered to an ethernet cable can seem like a distant memory. That was true when employees were working in an office, and it is all the more the case as we’ve moved to a hybrid work world.

Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues. Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues.