Operations | Monitoring | ITSM | DevOps | Cloud

As enterprises continue their cloud and container journeys as part of modernization efforts, they are realizing “hybrid reality” is here to stay. For many, moving all services to clouds or containers is not a viable option. As a result, at least some services will be required to remain on premises. This presents unique challenges and ongoing complexity for monitoring and observability.

Release 23.4 Cumulative Update 4 (CU4) for DX Unified Infrastructure Management (DX UIM) adds significant improvements to the product’s security stance and extends technical currency to support modern infrastructures. The release builds on the proven track record of DX UIM to deliver enterprise-ready capabilities and monitoring coverage, while meeting the highest standards for security, scalability, and performance.

Private cloud solutions like VMware Cloud Foundation (VCF) are rapidly gaining traction as organizations seek the benefits of on-premises control with cloud-enabled agility. While these offerings deliver significant benefits, they also introduce significant challenges for network operations teams striving to maintain optimal user experiences.

Broadcom continues to expand the capabilities of AppNeta by Broadcom, offering ongoing enhancements in features and value. With the introduction of TCP protocol support, users can now achieve more streamlined setup processes and deeper visibility into modern network paths. These enhancements help eliminate blind spots and improve monitoring accuracy across complex network environments. Review this post to learn more about these valuable new capabilities.

The power of AIOps and Observability relies on the ability to ingest, normalize, and correlate the large volumes and huge variety of data available to IT operations teams. With its support for both Broadcom and third-party data, DX Operational Observability (DX O2) gives these teams unmatched observability and insights. With so much data coming to DX O2, monitoring operators need to be notified when important events may occur: Without notifications, important alerts may be overlooked.

When network issues arise, it doesn’t take long for fingers to start pointing—often in the direction of network operations teams. In such moments, being forced to rely on guesswork or speculative theories is the last thing any team wants. Making matters worse, even if answers are found, but it takes too long to arrive at them, the reputational damage, not to mention the negative repercussions of the actual outage, are already done.

In any industry, network downtime and performance issues can have a significant cost. But when it comes to financial services, the impact is even more profound, particularly for revenue-generating applications. Financial service firms and their customers rely constantly on these applications. When these applications experience slowdowns or outages, the impact can extend beyond revenue loss and lead to customer dissatisfaction, reduced employee productivity, and potential reputational damage.

With application synthetic monitoring capabilities, DX Operational Observability (DX O2) can monitor websites and other services by probing the target from various globally distributed monitoring stations. These capabilities, which support SaaS and on-premises deployments, help teams shift from reactive to proactive management, elevate user experience for monitoring, and raise observability to a new level.

In today’s digital age, businesses and customers alike are increasingly reliant on internet connectivity for day-to-day operations, communications, and transactions. Now more than ever, organizations depend on ISPs and cloud providers to deliver critical applications and services, making uninterrupted connectivity essential for success.

In my role in product management, I get the opportunity to meet with network operations professionals in a range of organizations. When I ask them about the challenges they’re facing, their responses can largely be summed up in one word: complexity.