Operations | Monitoring | ITSM | DevOps | Cloud

Lunar-level observability: How Firefly Aerospace used Grafana to monitor its historic moon landing

On March 2, 2025, Firefly Aerospace made history. The company — a space services firm that offers safe, reliable, and economical access to space — completed the first fully successful lunar landing by a commercial provider with its Blue Ghost Mission 1. But behind the headlines and highlight reels was a team of dedicated engineers, years of preparation, and a mission control center outfitted with Grafana dashboards.

Smarter Telemetry Pipelines: The Key to Cutting Datadog Costs and Observability Chaos

Log volume is exploding, costs are rising, and most teams are stuck duct-taping together short-term fixes. During our webinar, "Optimizing Log Management in Datadog: Cut Costs Without Losing Insights," we discuss how DevOps and engineering leaders are navigating the growing pains of observability, especially in environments where tools like Datadog are mission-critical but challenging to manage. Here’s a recap of the key takeaways.

Cisco Webex Edge Connect Launches on Megaport Voice and Video Exchange

Get superior performance for your business collaboration with Cisco Webex Edge Connect, now available on Megaport Voice and Video Exchange (VVx). In distributed workplaces, the difference between productive collaboration and frustrating delays comes down to one critical factor: connection quality. When meetings matter, whether they’re daily standups or critical client presentations, the underlying network performance directly determines success.

The Next Advantage in CX Lies in Intelligent Customer Service Quality Assurance

Contact centers handle thousands of customer interactions daily. Each call, chat, or email carries the weight of customer satisfaction, loyalty, and even compliance. Each interaction across channels can play a decisive role in increasing your CSAT or churn rate. Organizations recognize that superior CX has become a fundamental driver of loyalty, retention, and, ultimately, profitability.

Migrate historical logs from Splunk and Elasticsearch using Observability Pipelines

Migrating to a new logging platform can be a complex operation, especially when it involves both active and historical logs. Observability Pipelines offers dual-shipping capability, making it easy to route active logs to your new platform without disrupting your log management workflows. But migrating years worth of historical logs—which are critical for investigating security incidents and demonstrating compliance with applicable laws—requires a different approach.

Making the Case for Creating a Digital Twin of All Your Technical Spaces

Technology assets are no longer confined to the walls of a traditional data center. They now span a range of environments from core facilities and labs to distributed sites like IDF closets, manufacturing sites, and retail branches. Yet many organizations still rely on fragmented tools and manual processes to manage these distributed environments. This can result in gaps in visibility, inconsistent documentation, and higher operational risk.

It's The End Of Observability As We Know It (And I Feel Fine)

In a really broad sense, the history of observability tools over the past couple of decades have been about a pretty simple concept: how do we make terabytes of heterogeneous telemetry data comprehensible to human beings? New Relic did this for the Rails revolution, Datadog did it for the rise of AWS, and Honeycomb led the way for OpenTelemetry.

How to Integrate OpenTelemetry Collector with Prometheus

Pulling observability data together is rarely clean. Metrics come from everywhere, formats vary, and making sense of it takes some work. OpenTelemetry Collector and Prometheus fit perfectly here. The Collector handles ingestion and processing from different sources, while Prometheus stores and queries the data. Simple, effective, and no vendor lock-in. In this blog, we cover how to integrate the Collector with Prometheus, common pitfalls, and ways to control costs.

Attack Surface Visibility: Research Uncovers Critical Security Blind Spots

You can’t fix what you don’t know is broken. Proactive attack surface management begins with total attack surface visibility, but persistent cybersecurity data blind spots leave organizations vulnerable. Ivanti’s 2025 State of Cybersecurity Report finds that siloed and inaccessible data limits visibility into threats and impedes security efforts and response times.