Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

Building high performance dashboards with SquaredUp and ClickHouse

ClickHouse is redefining the boundaries of analytical database performance. Trusted by hyperscalers like Netflix, OpenAI, and Disney, it delivers sub-second query responses on billions of rows and scales seamlessly to petabyte workloads. The great news is that it is open source, so this power is available to everyone. You can spin up a local instance running in a Docker container in a matter of seconds.
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Extending Microsoft SCOM's Reach

As IT landscapes evolve toward Azure, SaaS, and multi-cloud platforms, traditional monitoring approaches often leave gaps that hinder performance and reliability. Modern Management Packs provide a practical solution, enabling Microsoft SCOM to seamlessly monitor new technologies, specialized applications, and non-Microsoft systems, without the need for separate tools.

How to build the ideal engineering team dashboard

Most developers spend too much time digging through tabs and switching between tools, rather than actually writing code. According to an IDC survey, only 16% of their week goes to coding, while the rest is lost to what researchers call “organizational inefficiencies” – all those little things that slow teams down.

MSP Dashboards That Deliver: HaloPSA + SquaredUp in Action

In this webinar HaloPSA and SquaredUp come together to show MSPs how to unlock real-time visibility, streamline reporting, and deliver dashboards that drive client satisfaction and operational efficiency. In this session, you’ll hear directly from both Halo and SquaredUp teams as they: Whether you're already using HaloPSA or exploring smarter ways to surface your service desk data, this webinar will give you the insights and tools to take your MSP reporting to the next level.

Streamline IT Event Management

Managing Microsoft SCOM events can often feel overwhelming, with countless alerts and notifications making it difficult to identify what truly matters. Working with our partner Kelverion, we are excited to introduce a Routing & Remediation solution for SCOrch that helps your teams focus on the issues that count, while automating the rest.