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The latest News and Information on Managed Service Providers and related technologies.

Using SOC-as-a-Service to Bridge the Cybersecurity Talent Gap

As the cyberthreat landscape is getting more sophisticated, the need for skilled cybersecurity professionals is also rising. The recent 2022 (ISC)2 Cybersecurity Workforce Study revealed that, in the past year, the cybersecurity workforce gap (the difference between the number of security professionals required and the number of suitably qualified people in the marketplace) has grown more than twice as much as the number of actual cybersecurity workforce hired, with a 26.2% year-on-year increase.

The 2023 Network IT Management Report Part 2: Confidence and Automation

This is the second in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part two, we’ll discuss the confidence IT pros have in their networks and how they can use automation to do more with less. You can read the full 2023 field report and compare your own IT statistics here.

IT Security Checklist to Protect Your Business

During the COVID-19 Pandemic, it was reported that cybercrime increased by 600%. As the world has become more reliant on technology, whether for personal life or for business, cyberattacks have risen with it. Unfortunately, there are a lot of cybersecurity misconceptions that prevent businesses from adequately preparing for and responding to these attacks. More time and resources need to be spent protecting this critical information.

How To Uninstall a Problematic Patch: A Step-By-Step Guide

Let’s be honest. Patching is tedious work. In a recent patching study by Ponemon and ServiceNow, it was revealed that 65% of businesses say that it is difficult to prioritize patches. Even after applying a patch, the patch management process doesn’t end there. Sometimes, new patches create more problems than they fix. This step-by-step guide prepares for such situations and explains how to uninstall a problematic patch.

Your MSP growth habit for February: focus on social proof

Last month, I introduced a new blog series for 2023 that aims to focus on how we can do a better job of making our New Year resolutions stick. Why do so many resolutions fail? Because we attempt to do too much, too quickly. We place too much pressure on ourselves to change EVERYTHING we don’t like, which can then become overwhelming to manage and keep up with.

Be ransomware ready with cloud-first DPaaS

Did you know that your choice of a data protection solution can not only help you recover from cyber-attacks, but can also reduce your vulnerability to those attacks? By storing your primary backups safely off the local network, and choosing a remotely hosted SaaS data protection application, two critical attack vectors will be safely out of the reach of ransomware.

The 2023 Network IT Management Report Part 1: Network Management Needs

This is the first in a four-part series focusing on the findings from our 2023 Network IT Management Report. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part one, we’ll detail the overarching needs network professions across all industries to have in common. You can read the full 2023 report and compare your own IT statistics here.

Endpoint Security Explained

Black Kite reported that 53% of organizations were hit by ransomware attacks in 2021, and that number was expected to increase to 69% in 2022. Cyberattacks show no sign of slowing, so it is critical that organizations have necessary cybersecurity precautions in place. One of the best ways to protect your IT environment is with an endpoint security process.