Operations | Monitoring | ITSM | DevOps | Cloud

Most modern organizations would benefit from the use of an endpoint management solution. Any business that uses computers, printers, tablets, or other such IT devices -- the titular endpoints -- need an efficient and reliable way to maintain, monitor, and secure those devices.

Up until recently, you may have felt that it was easy to ignore Macs on your customers’ networks. Particularly if there were just one or two in the marketing department or maybe a handful in a graphics team somewhere. Maybe the person in charge of those devices had even been on Macs since the 90s and had got used to supporting themselves.

A ServiceNow study carried out by the Ponemon Institute reports, “An alarming 57% of cyberattack victims report that their breaches could have been prevented by installing an available patch.” Patch management is the process of organizing, testing, and applying patches to your organization’s assets.

Remote access is a means to extend network accessibility by establishing a connection over a server. It allows users to manage and view the system from remote locations when they’re not able to connect physically. In short, remote access allows users to access their systems and IT infrastructure just by using an internet connection or telecommunication protocol.