Operations | Monitoring | ITSM | DevOps | Cloud

SREs and Devs are used to solving problems even when an awkward or inefficient way is the only way. In AppScope 1.0, SREs and Devs have a new alternative to standard methods, that the AppScope team thinks will make that problem-solving a lot more fun. We in the AppScope team constantly hear firsthand about life in the SRE trenches. For this blog, we “interview” a fictional SRE/Dev whose thoughts and comments are a mash-up of things we’ve heard from real people we know.

Technologies such as serverless computing frameworks and CI/CD automation tools help accelerate software development lifecycles (SDLC) to give development teams a competitive edge in the marketplace. Armed with these technologies, teams can deploy and innovate faster and more frequently by automating repetitive tasks and eliminating the need to manage or provision servers.

Dashboards are one of the most basic and popular tools software engineers use to operate their systems. In this post, I'll make the argument that their use is unfortunately too widespread, and that the reflex we have to use and rely on them tends to drown out better, more adapted approaches, particularly in the context of incidents.

In April 2021, Splunk launched Splunk Cloud on Google Cloud. Since then, a large and growing number of integrations, applications, tools, and solutions have been created to enable or enhance use cases across data protection, productivity, safer remote working and other security visibility needs. We’ve highlighted a few of the more noteworthy additions below for any current or prospective users of Splunk Cloud on Google Cloud.

It is no secret that for IT teams, troubleshooting Microsoft 365 or Microsoft Teams issues takes time, and more often than not, the culprit is not even Microsoft.

Microsoft Teams users, whether they use peer-to-peer calls, meetings, or PSTN Telephony very often switch from their laptop to their mobile and expect reliable call quality on all devices. Monitoring and ensuring call quality for Microsoft Teams users, in general, is already challenging at times. But when it comes to Microsoft Teams mobile calling, there is added complexity for IT teams.

As an industry analyst at Gartner, we would often discuss whether people were in a centralized or decentralized cycle. In business, it’s normal to investigate options for creating innovation and moving quickly, or focus on reducing cost and optimizing teams and technologies.