Operations | Monitoring | ITSM | DevOps | Cloud

StatusGator is now available in SharePoint

We’re excited to announce the new StatusGator SharePoint integration. Many organizations use SharePoint as the central hub for company resources, communications, and internal tools. Now, you can add real-time service status directly to your SharePoint pages, helping employees stay informed about outages, maintenance, and service disruptions without leaving the platforms they already use every day.

Monitoring vs. observability: The future of IT operations in 2026

For years, monitoring was the gold standard of infrastructure management. Dashboards. Thresholds. Alerts. If everything on the dashboard was green, you didn't need to worry. If something turned red, you responded. It was a model built on predictability, and for a long time, it worked. But modern infrastructure is no longer predictable.

Beware of PII in Testing Data: The Security Iceberg and Where PII Actually Hides

If you run a platform tools or security team, you have likely heard this request from developers: “I just need a copy of the production database for staging so I can run realistic load and integration tests.” It is a completely reasonable request. Production traffic and data contain the actual request shapes, real-world value distributions, long-tail anomalies, and timing patterns that make tests useful.

What is IT Service Management (ITSM)? Everything You Need to Know

When a critical application crashes, how does your IT team respond? Is there a documented process everyone follows, or does the outcome depend on who happens to be available at the time? Without structured service management, responses often vary from one situation to another. hat inconsistency leads to delays, missed handoffs, and slower resolution of issues. Requests become harder to track, and recurring problems continue to disrupt day-to-day operations.

Why Relational Databases Fail Satellite Telemetry

Satellite operations depend on telemetry as the primary interface to systems that teams cannot directly inspect. Once a spacecraft reaches orbit, signals such as battery levels, temperature, signal strength, and fault codes become the foundation for understanding system health and maintaining control. Telemetry streams continuously, so the underlying data system becomes a critical control point that needs to handle a constant, heavy flow of data.

AWS Summit London & NYC: what engineers want

Across two AWS Summit events in London and New York City, we had the chance to speak with more than 1,000 engineers. They came from startups building their first production stack, and enterprises managing large AWS and multi-cloud deployments. The energy was exactly what you'd expect: major AWS launches, dozens of new service announcements, wall-to-wall cloud conversations. And HAProxy right in the middle of it.

Customer Success Is Being Redefined. Adapt or Lose NRR in 2027

A senior CSM managing 25 enterprise accounts can run effective QBRs, identify expansion signals, and execute renewal preparation with discipline. At 50 accounts, the function becomes reactive. Reactive customer success is the most reliable leading indicator of declining NRR (Net Revenue Retention).‍ The default response has been headcount. It no longer works.

40+ Cloud Storage Statistics in 2026

Each year, there are increasing risks to the security of cloud data and our online privacy. Cloud storage statistics help us understand these risks in the cloud, how to prevent them, and which is the best cloud storage you can choose to protect your data. Throughout this article, we will cover: By understanding the common security risks in the cloud, we can also learn how to prevent them with cloud storage services and online privacy tools.