If you’re part of a large enterprise, you’re probably in the throes of digital transformation. If you’re in IT, you’re supporting your business by rolling out new services and apps weekly (or even daily). Meanwhile, your users expect 24×7 availability and performance. So your IT operations team is having to sift through ever-increasing data pouring out of myriad specialized and fragmented monitoring tools, hybrid clouds, legacy systems and virtual infrastructure.

SAN FRANCISCO – June 7, 2018 – PagerDuty today announced PagerDuty Event Intelligence, a new product that builds on its market-leading digital operations management platform. Event Intelligence analyzes both incoming digital signals and human response patterns (such as when and how alerts are resolved by responders) and uses automation to identify issues quickly, enabling teams to take action on critical software issues and opportunities.

Across every industry and operational model we serve, customers tell us they’re struggling with finding the actionable signal in a sea of data. The systems and services teams run are growing more complex every year, and headcount never scales at the same rate.

The following article contains the new integrations, product features and other exciting announcements from OpsGenie in May.

In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.