Incident Management Teams: Ready for Critical Situations
A malfunction in the baggage handling system at Berlin Brandenburg Airport disrupts the conveyor network that transports luggage across the airport. With more than 70,000 passengers traveling through BER every day and flight schedules timed down to the minute, even a small disruption can quickly lead to delays, missed connections, cancellations, and high costs. Fortunately, the Incident Management team receives the alert in real time and responds immediately.