Operations | Monitoring | ITSM | DevOps | Cloud

December 2021

Agile User Stories: Examples and Templates

Creating a new product or implementing a new feature should be rewarding and encourage innovation. However, when a development team is instead stuck writing lengthy requirements documentation with suffocatingly rigid guidelines, that may not always be the case. Traditional software development methods relied heavily on following a predetermined set of requirements for each unique feature of a given product, service, or application.

PagerDuty for Facilities and Crisis Response

Jason Flint, Senior Manager of Facilities and Crisis Response at PagerDuty joins the stream to chat about how PagerDuty the company uses PagerDuty the platform to meet the needs of an increasingly distributed workforce. His team keeps track of everything from extreme weather events to political unrest that might impact PagerDuty employees.

Automating Work in Real Time Through the PagerDuty Operations Cloud

Earlier this fall, we announced a significant evolution in the IT process automation portfolio at PagerDuty—the general availability of PagerDuty Rundeck Actions and early access for Rundeck Cloud. These new offerings reflect our vision to enable companies to take real-time actions by democratizing access to automation. In other words, to quickly and safely delegate automated IT processes to the IT users (and APIs) that need them to get work done.

Modernize Your Operations with Automated Incident Response

PagerDuty helps developers and IT professionals adopt full service ownership to ensure that those who go on call are 1) only interrupted by an alert when necessary, and 2) equipped with tools to remove the toil from managing incident response. Automating incident response increases developer and IT staff productivity, improves customer experience from service interruptions and unplanned downtime, and improves responder morale. Learn from PagerDuty customer Guidewire how Automated Incident Response can do all this for your teams.

End to End (E2E) Testing Best Practices

When it comes to the applications, websites, and services we build, the end user ultimately determines whether or not the end product is successful. Even the greatest concepts can fall short if the application does not consistently meet the evolving needs and expectations of the user. Just look at what happened to sites like Myspace or Yahoo.

Space Made Simple: How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off

The next great space race is on. Today, there are multiple companies competing to earn their slice of a global space industry set to be worth more than $1 trillion by 2040. However, launching a satellite into space still isn’t an option for most organizations due to the prohibitive costs and complex engineering required.

What's New: Updates to Runbook Automation, Event Intelligence,Partner Integrations, and More!

We’re excited to announce a new set of updates and enhancements to the PagerDuty platform. The product team has been hard at work making updates from Event Intelligence, Runbook Automation, and Applications with Monitoring Tools, to PagerDuty and PagerDuty Community Events.

How to Reduce Noise, Resolve Faster, and Automate More Often with PagerDuty

When we asked how technology leaders are feeling about increased pressure on digital services, they reported that, unsurprisingly, their investments in digital have grown. In fact, 72% are ramping up digital transformation efforts. Yet while the C-suite is interested in AIOps and automation to help their teams, it’s not always clear what their approach should be and how this technology can be applied to solve problems for their teams today.