Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

In the race to create more sophisticated apps, microservices and scalable cloud environments, monitoring is not enough. As environments gain complexity, an observability mindset is paramount in transforming data into mission-critical insights.

Among the 200+ fully features services that Amazon Web Services (AWS) offers, Elastic Compute Cloud (EC2) is the most popular. In the recent eG Innovations and DevOps Institute survey of 900+ IT professionals, cloud instances were the most commonly used cloud service, with 63% usage among respondents.

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).