Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve worked with Elastic Support, you may have been asked to run the Support Diagnostic tool and provide the output in your support case. This is a common practice, but a lot of you out there may not know why. While the short answer is "it depends", this blog is going to explain why we keep asking for diagnostic files (as well as what’s in them). Simply put, the Support Diagnostic helps Elastic Support understand the state of your cluster.

We released a new Modbus input plugin in Telegraf 1.14 and in this blog I’d like to tell you more about that plugin and how you can use it. Modbus is a messaging protocol for industrial devices that was developed by Modicon (now Schneider Electric) for main-secondary communication between these intelligent devices. It has become an ideal protocol for remote terminal units (RTUs) where wireless communication is necessary.

Since we launched Splunk Remote Work Insights (RWI) in late March, we have been focused on helping our customers and the community understand how their workforce is staying connected, productive and engaged as we all continue to work across largely distributed teams.

With the rising needs associated with COVID-19, the challenges of the commercial drug supply chain is more evident than ever. This article features an innovative and progressive technology that uses blockchain to solve the ongoing problem with the drug distribution chain.

Most IT and business leaders know that despite the economic and human disruption of the COVID-19 pandemic, digital transformation will ultimately speed up, not slow down. The immediate challenges of the pandemic have led companies to find innovative ways to get things done, relying on data-driven decisions and technologies.

EnerKey’s CTO Martti Kontula recently presented on how EnerKey uses InfluxDB Enterprise and Microsoft Azure to power their IoT platform which enables their customers to save millions of euros! Their analytics platform uses sensor data to detect energy usage fluctuations triggered by weather and geospatial data. If you missed attending the live session, we have shared the recording and the slides for everyone to review and watch at your leisure.

You can now benefit from even more features and functionality in Elastic Cloud. In case you missed it, we’ve added powerful tools to simplify and automate operations. We’ve added support for more regions. And we’ve even added new ways to pay for, and understand your bill for Elastic Cloud. With a cup of tea and five minutes, we’ll recap them for you.

We are pleased to announce the general availability of version 7.8 of the Elastic Stack. Like most Elastic releases, 7.8 brings a broad set of new capabilities to Elasticsearch, Kibana, Logstash, and Beats, as well as the solutions built on the Elastic Stack: Elastic Enterprise Search, Elastic Observability, and Elastic Security.