Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

What is AIOps? Use cases, benefits, and getting started

According to a recent survey by Enterprise Management Associates, IT outages can cost large enterprises more than $1.5 million per hour. AIOps offers a solution. With an effective AIOps platform in place, enterprises can decrease the frequency and cost of outages by 30% and reduce their duration to under an hour. AIOps means artificial intelligence for IT operations.

Breaking the Cycle: How Intelligent Automation Frees IT to Drive Innovation

For decades, enterprise IT teams have operated in a state of controlled chaos. Pressured to keep digital lights on, these teams have spent far too much time buried in logs, swatting away alerts, and fighting fires one incident at a time. The familiar mantra—“do more with less”—has translated into a culture of reactive operations, where innovation takes a backseat to survival.

How to Monitor Website Performance Smarter and Faster

Is your website really performing the way your users expect? In today’s digital world, even small slowdowns can mean lost revenue and damaged brand trust. That’s where ScienceLogic comes in. This video shows how ScienceLogic’s website monitoring gives you real-time and historical visibility across regions and infrastructure. From synthetic transactions to full-stack observability, you’ll see how to spot performance issues early, validate autoscaling, and ensure fast, reliable digital experiences.

The Control Plane Highway: Networking's Hidden Infrastructure

When we discuss networks, we typically envision data packets racing along physical wires like vehicles on a highway. But beneath this visible traffic flows another critical pathway that few recognize: the control plane highway. This unseen infrastructure, where routing information flows between devices, makes the data highway possible. Before user data can flow, millions of paths must be established, creating a parallel network of equally vital importance.

Your incident response plan is obsolete-unless it includes agentic AIOps

Why are we still handling IT incident response like it’s 2014? Every day, ITOps teams are flooded with alerts, spread thin across hybrid systems, and stuck trying to stitch together visibility from solutions that don’t talk to each other. The incidents keep coming, but the tools aren’t getting smarter—and the humans are burned out. Even with best practices in place, response is often slow, inconsistent, and reactive. You chase symptoms instead of solving problems.

We Saw That IT Outage Coming-And Stopped It: Why AIOps Deployment is a Game-Changer

It’s 3:12 AM. Somewhere in a company’s global cloud infrastructure, a server cluster begins to show unusual read/write patterns. Traditionally, IT teams wouldn’t notice until dashboards light up with red alerts—often too late to avoid an outage that costs thousands, even millions, in lost revenue and trust. But this time, it’s different.

Making Network Intelligence Accessible to Everyone

For years, network operations have relied on complex query languages that demand specialized knowledge. Extracting insights from network data often meant writing intricate commands in formats like SQL, a skill reserved for seasoned IT professionals. But what if anyone, regardless of expertise, could ask a simple question and get immediate, accurate answers from their network?

RITA Demo

Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.