Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

AIOps Across the Board: 3 Industry Use Cases That Leverage the Power of the ScienceLogic Platform

The ScienceLogic AI Platform and Skylar AI enable organizations to maintain the performance, health, and security of their IT environments. By providing comprehensive observability enhanced by unsupervised artificial intelligence, they turn data into actionable insights. With its unparalleled visibility and intelligence across complex multi-cloud, hybrid, and on-premises infrastructures, IT teams across the globe use ScienceLogic to proactively monitor, automate, and optimize operations.

Stronger together: (Agentic) AIOps and observability are the keys to IT resilience

Every new layer of infrastructure piles onto an already fragile web of interconnected challenges, making it painfully clear: traditional monitoring can’t keep up. You’re drowning in alerts, buried in data, and yet somehow still flying blind when real issues arise. More notifications don’t mean more insight, and more data doesn’t guarantee better decisions.

What is agentic AIOps, and why is it crucial for modern IT?

Every minute of system downtime costs enterprises a minimum of $5,000. With IT infrastructure growing more complex by the day, companies are put at risk of even greater losses. Adding insult to injury, traditional operations tools are woefully out of date. They can’t predict failures fast enough. They can’t scale with growing infrastructure.

eG Innovations' AIOps-Powered APM

I recently wrote about how eG Innovations AIOps-powered monitoring benefits those working with Digital Workspaces – today I’ll cover how those same AIOps (Artificial Intelligence for IT Operations) capabilities also make the eG Enterprise platform a leader in the APM (Application Performance Monitoring) space. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

How to improve the utility of ServiceNow with actionable tickets

Cam Stone, Director of Professional Services at BigPanda discusses how BigPanda improves the utility of ServiceNow. BigPanda automatically synchronizes incident data and allows teams to access critical contextual information to triage and investigate incidents faster directly within ServiceNow. For more insights, check out the full webinar on How Sony expanded AIOps insights to Incident Management teams.

How Sony improved IT incident management with AI-powered context and event correlation

Ben Narramore, Director of Global Operations and Service Management at Playstation, describes the impacts of adopting BigPanda AIOps on Sony’s operations, processes, and workflows. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.

What is DORA and how AIOps facilitates compliance

The Digital Operational Resilience Act (DORA) is a European Union (EU) regulation that requires financial institutions to improve their digital operational resilience. DORA creates a uniform regulatory framework across the EU to strengthen the European financial market against cyber risks and IT incidents.

How BigPanda allows Sony to proactively manage IT incidents

Ben Narramore, Director of Global Operations and Service Management at Playstation, discusses how BigPanda AIOps enables Sony’s Incident Management teams to move from reactive firefighting to proactive investigation. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.

What is ITSM? A comprehensive guide to IT service management

When your IT team is buried in tickets, struggling with shadow IT, and constantly putting out fires, it can feel frustrating and unsustainable. That’s where IT Service Management (ITSM) comes in. ITSM gives you a plan to deliver reliable IT services while helping teams focus on what matters most: driving business success. It covers everything from handling incidents and requests to improving workflows and providing consistent value. ITSM aligns your IT team with business goals.