Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve been relying on Opsgenie for real-time incident alerts and on-call scheduling, you’ve likely seen the writing on the wall: Opsgenie is being absorbed into Jira Service Management (JSM). For some teams, that may sound like a logical step forward. But for others, it poses a much more critical question.

When an incident happens—your systems go down, a critical service fails, or your end users start flooding support channels—what you need is fast, reliable alerting and an on-call team that can respond immediately. But if you’re using Jira Service Management (JSM) for this, chances are you’re paying for a lot more than just that.

Many organizations use a traditional IT CMDB for tracking IT assets, but relying solely on it can create blind spots in data center operations. A Data Center CMDB is purpose-built to address these challenges, offering deeper visibility, real-time insights, and operational efficiency. It is crucial to understand the difference between the two CMDBs and why switching to a Data Center CMDB could result in more optimization and efficiency.

In this post, we summarize the major changes in the recently officially released Apache Kafka 4.0.0 version. We will look at the most notable features compared to the previous versions and explain what these changes mean in real production environments and what improvements they can bring to your streaming infrastructure.

IncidentHub has many integrations to receive alerts. You can choose from Slack, Webhook, Email, Discord, PagerDuty, and more. In this article, we will explore how to receive IncidentHub alerts in your webhooks.

Fixed assets are essential for businesses, as they represent long-term assets that contribute to operations and revenue generation. Understanding fixed assets and their net value is crucial for financial reporting, tax compliance, and business valuation. This article will explore the definitions of fixed assets and net fixed assets, their importance, and why businesses should use inventory management software to track them effectively.

The pursuit of the perfect Security Operations Center (SOC) has become something of a holy grail for security leaders. For years, the industry pushed vendor consolidation as the answer – promising streamlined operations, simplified management, and enhanced visibility through unified platforms. But as the renowned security analyst Francis Odum recently highlighted in his analysis, this approach has delivered more headaches than solutions for many organizations.

Imagine a day at work where you realize that your team’s youngest developer has failed to kill a compute instance; the bill spikes and the budget is breached. Rightsizing recommendations would come to the rescue and play a crucial role in such situations by identifying underutilized, overutilized, or mismanaged resources and suggesting corrective actions.

CloudWatch metrics can be a very useful source of information for a number of AWS services that don’t produce telemetry as well as instrumented code. There are also a number of useful metrics for non-web-request based functions, like metrics on concurrent database requests. We use them at Honeycomb to get statistics on load balancers and RDS instances. The Amazon Data Firehose is able to export directly to Honeycomb as well, which makes getting the data into Honeycomb straightforward.

From when they're used to identifying and contacting peers, discover how to establish bilateral peering sessions.