Operations | Monitoring | ITSM | DevOps | Cloud

eG Innovations

Office 365 Performance Monitoring and Troubleshooting: What Microsoft Can't, But eG Enterprise Can

A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. While Office 365 offers a wide range of Microsoft products on a subscription basis, from the cloud, one of its popular offerings is SharePoint Online. A recent Hyperfish, Sharegate, Nintex and LiveTiles survey estimates that adoption of SharePoint Online grew to 50% in the last year.

How to Troubleshoot Java CPU Usage Issues

If you have deployed a Java application in production, you’ve probably encountered a situation where the application suddenly starts to take up a large amount of CPU. When this happens, application response becomes sluggish and users begin to complain about slow response. Often the solution to this problem is to restart the application and, lo and behold, the problem goes away – only to reappear a few days later.

Synthetic Monitoring vs. Real User Monitoring for Application Performance Management: Pros and Cons

It is no longer sufficient for IT operations teams to monitor resources like CPU, memory and disk utilization. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application – application availability and response time are key measures of user experience. Application outages not only affect users, they can also impact the business.

Monitoring and Troubleshooting Synchronization Issues in Java Applications

Java applications deployed in production must be multi-threaded for scalability. Threads can be used for performing different tasks or they could be executing the same task to service different user requests. Often, it is necessary to synchronize between different threads.

How eG Enterprise Helps Citrix Customers: 4 Best Practices to Achieve Citrix Performance Success

With the rapid evolution of Citrix and digital workspace technologies and the advent of cloud computing, Citrix performance management has become a herculean challenge for Citrix administrators. When an end-user calls in complaining of a slow application or desktop, it is extremely tedious and time-consuming for Citrix pros to figure out why it is so and what is causing that. Troubleshooting takes hours, affecting business productivity.

7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.

eG Innovations Named as a Top 10 Global Vendor for Continuous Application Performance Management

Continuous application performance management (CAPM) is a key focus area in the enterprise IT segment. With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely.

How Synthetic Monitoring Can Help Citrix Admins Go From Reactive to Being Proactive

One of the biggest pains in the life of a Citrix administrator is being called to troubleshoot a problem after it has occurred and end users are impacted. Every minute taken to diagnose the cause of the problem and to resolve it costs your organization dearly - lost productivity, reduced user satisfaction and increased operations costs.

How to Troubleshoot Java Application Slowness Using Java Transaction Tracing

The performance of any application is measured by its availability and responsiveness. When an application is slow, IT operations staff must troubleshoot the cause of slowness, identify it and resolve it. While application performance problems may be caused by issues in the supporting infrastructure, often the issues are related to the application components themselves.