Operations | Monitoring | ITSM | DevOps | Cloud

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops.

A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. While Office 365 offers a wide range of Microsoft products on a subscription basis, from the cloud, one of its popular offerings is SharePoint Online. A recent Hyperfish, Sharegate, Nintex and LiveTiles survey estimates that adoption of SharePoint Online grew to 50% in the last year.

If you have deployed a Java application in production, you’ve probably encountered a situation where the application suddenly starts to take up a large amount of CPU. When this happens, application response becomes sluggish and users begin to complain about slow response. Often the solution to this problem is to restart the application and, lo and behold, the problem goes away – only to reappear a few days later.

It is no longer sufficient for IT operations teams to monitor resources like CPU, memory and disk utilization. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application – application availability and response time are key measures of user experience. Application outages not only affect users, they can also impact the business.

Java applications deployed in production must be multi-threaded for scalability. Threads can be used for performing different tasks or they could be executing the same task to service different user requests. Often, it is necessary to synchronize between different threads.