Operations | Monitoring | ITSM | DevOps | Cloud

Alex, an SRE at Greenagonia, starts the day knowing there’s a big launch coming. Pre-orders suggest a 5-10x increase in normal traffic, which means coffee needs to be extra strong this morning. As Alex scans through overnight alerts, he realizes he’s completely forgotten about a dentist appointment that overlaps with his upcoming on-call shift. Six months ago, this would have meant frantic Slack messages or at least one phone call. Today? Alex’s AI teammate has it covered.

Until recently, corporate sentiment around AI agents was cautiously optimistic. Now, we’re seeing confident action. Our latest international survey shows that 75% of companies have deployed more than one agent—up from 51% just six months ago.

My first 6 months here at PagerDuty have been a thrilling ride! PagerDuty continues to set the pace in incident management. With our 16-year track record of helping companies forge a path towards modern operations, we’ve been trusted by over 32,000 companies as the incident management platform of choice. Over these years, we’ve continuously delivered value to our customers at a rapid pace. And our customers have been vocal with us about wanting more.