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PagerDuty Named a Leader and Outperformer in 2026 GigaOm Radar for IT Incident Response Platforms for Fourth Consecutive Year

PagerDuty Named a Leader and Outperformer in 2026 GigaOm Radar for IT Incident Response Platforms for Fourth Consecutive Year

Mar 24, 2026 By PagerDuty In PagerDuty
Report highlights PagerDuty's strengths in incident lifecycle orchestration, collaborative response and mobile incident operations.
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Meet Your Virtual Responder: PagerDuty's SRE Agent for AI-Driven Reliability

Mar 24, 2026 By Ariel Russo In PagerDuty
Modern SRE teams face an overwhelming challenge: too many signals, too little time. Incidents are faster, systems are more complex, and reliability targets only get stricter. What if you had a teammate who could jump in instantly—context-aware, tireless, and armed with your runbooks, metrics, and alert data? Introducing PagerDuty’s SRE Agent, the next evolution in AI-driven operations.
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The Hidden Failure Points in Your AI Strategy

Mar 19, 2026 By PagerDuty In PagerDuty
New models, new agents, new capabilities. It seems like every week there’s a new must-have AI function. It’s no surprise that leaders are feeling pressure to move quickly. At a PagerDuty on Tour event, a customer joked that they couldn’t fathom having a five-year AI strategy; it makes way more sense to have a five-minute one. There’s truth in that comment.
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Announcing the 2026 State of AI-First Operations Report

Mar 17, 2026 By PagerDuty In PagerDuty
For years, our annual State of Digital Operations report has been the industry benchmark for understanding how organizations manage incidents, build resilience, and evolve their operational practices. Each year, we survey hundreds of business and operations leaders worldwide to capture the challenges, priorities, and emerging practices shaping digital operations.
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Incident Response Reimagined: Accelerating Resolution with AI Agents

Mar 16, 2026 By PagerDuty Inc. In PagerDuty
Learn how PagerDuty is leveraging Agentic AI to transform the incident lifecycle from reactive firefighting to proactive prevention. Manuel Reis, Software Developer at PagerDuty, demonstrates how new tools like the SRE Agent and Scribe Agent assist engineers during high-pressure outages by autonomously triaging alerts, querying logs in tools like Grafana, and transcribing context directly into incident channels.
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The Path to Autonomous Operations: PagerDuty Spring 26 Release

Mar 12, 2026 By Laura Chu In PagerDuty
Shipping velocity has never been faster, but reliability can’t be the trade-off either. For engineering leaders, deploying AI for operations is no longer optional. The question is whether you’ll lead the transformation or fall behind. The hard truth? Organizations can’t keep relying on humans as the first line of defense. Not when the pace of shipping has never been faster. It’s simply not scalable.
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PagerDuty's Slack App Just Got a Whole Lot Better (And We're Just Getting Started)

Feb 25, 2026 By Cristina Dias In PagerDuty
If you’ve been eyeing chat-native incident tools and wondering whether PagerDuty can compete in Slack, this one’s for you. Are you still treating your incident management platform like a glorified pager? It’s time for an update. Over the past months, we’ve been evolving our Slack app from a notification tool into a full incident command center, and we’re coming for the chat-native tools (ahem, incident.io).
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