Operations | Monitoring | ITSM | DevOps | Cloud

Okay, now we have you thinking about ham and that delicious holiday meal on the horizon. While not quite as delicious, hardware asset management, or HAM, is something IT should have on its plate this season. “What would it cost to replace all the desktops and laptops in your organization?” A hypothetical question posed on a recent webcast by Jon Hauser, IT director at the University of Washington School of Social Work.

Given the increasing complexity of network architecture and IT infrastructure, application performance management (APM) solutions have become a critical element in the toolbox of IT managers, DevOps, and developers. And, for good reasons. APM can pay handsome dividends in terms of quickly resolving bandwidth constraints, availability issues, and enhancing the credibility of your business.

The SolarWinds® Papertrail™ team is excited to announce SolarWinds rKubeLog, an open-source project designed to streamline Kubernetes logging. rKubeLog allows you to forward logs to Papertrail from within a Kubernetes cluster without using a daemon or setting up application-level logging or a logging sidecar. rKubeLog is a quick and easy way to implement logging for applications running in Kubernetes clusters.

One of the biggest roadblocks for getting anyone to listen to what you want them to do is trust, or more accurately, a lack of trust. You could say we’re facing an unprecedented trust deficit in every aspect of life due to the COVID-19 pandemic. Who can we trust to tell us what to do? And can we trust them to do the right thing? This lack of trust can even make us question the motives of those whom we may have trusted in the past.

You may remember in September 2019 when we introduced the new API 3.1. If you don’t, we’ll provide a recap. This update included improved security, simplified implementation and maintenance, and made the API even more developer-friendly, so setup is a snap.

Most companies build a resilient system capable of constantly supporting their revenue-generating web applications. However, unforeseen circumstances can occur at any time and cause downtime, making a website unavailable for end users. To ensure a reliable website, it’s important to monitor its availability and performance. Reducing a website’s load time is one of the best ways to provide a seamless user experience.

Microsoft Active Directory (AD) is the nerve center enabling your federal agency to access the systems and applications staff members need to do their jobs. AD is also a high-risk target for inside and outside threats and can be a gateway for other potential security vulnerabilities. The key to protecting your agency’s AD is to have the right processes in place to maintain its integrity, know whether something is happening that shouldn’t be, and demonstrate compliance if required.

As MSPs work to support customers in 2020, they face a unique set of challenges—which is why they need dependable and robust remote support software designed specifically for their requirements. As the workforce becomes increasingly remote, it is crucial that managed service providers (MSPs) adapt their business practices to accommodate this change and properly support their customers.

As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety of vendor products can lose track of IT assets, let maintenance slide, and run into compatibility issues. This is especially true in the current remote work and virtual school environments. In order to simplify IT asset tracking, it’s important to monitor three critical data points.