Operations | Monitoring | ITSM | DevOps | Cloud

If you’re already using or planning to use AWS Lambda to run code without provisioning or managing servers, you’ll want to monitor your serverless applications with the new SolarWinds® AppOptics™ Lambda forwarder and APM agents. If you’re not using AWS Lambda, here’s what you need to know—it’s an event-driven, serverless computing platform by Amazon Web Services.

With IT technology continuing to rapidly evolve, networks are becoming increasingly complicated, sophisticated, and sizable. The accelerating growth rate of network technology is caused in part by the increased adoption of IoT, the cloud, and software-defined networking. In this environment, where technology is advancing with overwhelming speed, enterprises must adapt and be agile enough to manage network configurations for all their connected devices.

Performance reporting is an essential part of everything IT does, and the help desk is no different. But help desk reporting and metrics are particular to each organization. Ticket volume and incident types often depend on the nature of the business, and IT help desk managers must select a set of reporting criteria that helps monitor the unique value that their team provides. As this post will cover, there are some universal truths in help desk reporting.

Federal IT pros are experts at using quick fixes to keep costs down and save time, often because there’s no other option. They essentially leap from crisis to crisis instead of future-proofing the agency’s IT environment. Paying down technical debt is neither easy nor glamorous, but without this paydown, you’re creating a cyclical panic. For example, when you’re in technical debt, you run with what you’ve got until it breaks; when it breaks, you panic.

Application performance monitoring (APM) is one of the main monitoring techniques used in tech organizations. Performance is an essential attribute of applications and shouldn’t be overlooked. Our topic for today’s post can be considered both a subset and a complement of APM: SQL Server performance monitoring. We’ll start by covering some basics. We’ll define APM and why it’s so important.

As we enter 2021, we’re seeing a renewed focus on user experience (UX). Whereas user experience was first limited to a UX designer, it encompasses so much more nowadays. User experience has become a business mentality, where everyone in a company can make a positive contribution to user experience. This article explores different tips to boost your e-commerce website’s user experience.

As we enter 2021, we’re seeing a renewed focus on user experience (UX). Whereas user experience was first limited to a UX designer, it encompasses so much more nowadays. User experience has become a business mentality, where everyone in a company can make a positive contribution to user experience. Some examples include the following: This article explores different tips to boost your e-commerce website’s user experience.

Kubernetes work queues are a great way to manage the prioritization and execution of long-running or expensive menial tasks. DigitalOcean managed Kubernetes services makes deploying a work queue straightforward. But what happens when your work queues don’t operate the way you expect? SolarWinds® Papertrail™ advanced log management complements the monitoring tools provided by DigitalOcean and simplifies both the debugging and root cause analysis process.

This post’s mission is to answer what seems to be a simple question: “What is log analysis?” It doesn’t seem too hard to answer, right? Obviously from the name log analysis is the process of analyzing log entries. Case closed? Can we finish the post here? Well, not so fast.

While managers may not be the most technical colleagues in the building—or online, in the case of 2020—dismissing their lack of monitoring knowledge isn’t always helpful. Managers who understand the tasks their teams deal with daily can be a great asset to any company. But how can we know what managers need to know to sound like monitoring experts? Simple. Just ask.