Observability has become increasingly important for IT professionals as the complexity of modern systems has grown. In the past, IT environments were typically composed of a few servers and applications that were all running on-site. However, with the rise of cloud computing, IT has become more distributed, with applications and services running on a wide variety of infrastructure and platforms.

In 2023, the fight to retain customers will be one of the biggest factors determining whether a business can survive the recession all are predicting. One of the key findings from the 2022 State of Service Report from Salesforce is that great service is at the heart of customer retention: 48% of customers will switch brands for better customer service when something goes wrong, and they view open communication as a key factor in how a customer might gauge the quality of customer service.

According to data from W3Techs, more than 40% of all websites are built on WordPress. Therefore, it’s no surprise that WordPress hosting has skyrocketed in popularity recently and hosting providers have proliferated. With so many choices, it’s important to understand just how reliable WordPress hosts are, especially when it comes to downtime. Web hosting downtime can have significant consequences such as business loss, brand damage, and missed opportunities.

Check our December 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

A status page is a great way to provide a real-time overview of your services and their uptime. It can also include any planned maintenance or other important updates to your customers. Better yet, a status page can have a massive impact on your internal processes, save you significant time and money, highlight your credibility, and much more.

With the constantly evolving landscape of technology, professionals in the DevOps and SRE fields need to stay up-to-date and knowledgeable about the tools and practices driving the industry forward. Whether you are just starting your career or have been working in DevOps or SRE for years, this post will provide valuable insights and information on the tools you should be familiar with as we head into 2023.

Monitoring the status of external services connected to your business is essential for providing reliable and efficient customer service. An effective way to stay ahead of any issues is by monitoring all of the services connected to your business so that you can address any potential problems before they have a chance to have a negative impact on operations. In this article, we will be discussing how to monitor external services’ status and the importance of having access to accurate data.

Keeping your customers informed about the status of your website, application, or service is essential nowadays. If you don’t have a status page to communicate this, you’re missing an opportunity to improve transparency and reduce the customer support burden. It is especially true if you are running an online business and your website is your main source of income. The status page is crucial not only for your business but for your customers as well. So how much can a status page cost?

In this article, we will explain how you can monitor all your cloud service status pages in Datadog with the help of IsDown.

Check our October 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.