Data security in the digital workspace
In this session we talk about how to secure user applications at different endpoints. Learn how to secure your data in transit and data at rest.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
UEM for the new normal
Join us as we view endpoint management through the lens of compliance and learn how to flexibly manage endpoints in the cloud era.
Vabi gains total visibility into its network using OpManager and Firewall Analyzer
Vabi is a Netherlands-based company that provides “real estate data in order, for everyone.” Since 1972, the company has focused on making software that calculates the performance of buildings. Nine out of 10 utility buildings in the country have been simulated with Vabi’s sustainable model. Vabi has widened its scope from making calculations for construction and installation technology to making building data accessible to everyone.
Masterclass: Advanced series session 2 - Build a high velocity incident response tool chain
In this session of the advanced masterclass series, you'll learn how to link ServiceDesk Plus to the ManageEngine operations tool chain and how to operate an analytics-driven service desk. You'll also learn about features that will help you separate management and bureaucracy, enabling you to accelerate your service desk operations.
Masterclass: Advanced series Session 2 - Hack your service desk for the new normal (Cloud)
In this session of the advanced masterclass series, you will discover ways to adapt your service desks to the current crisis and learn how integrations with Microsoft Teams, Jira and Slack work in the cloud version of ServiceDesk Plus.
Masterclass: Advanced series Session 1 - Hack your ServiceDesk Plus for the new normal
Learn a few advanced features of ServiceDesk Plus that enable you to create a virtual office experience for your requesters and technicians. Masterclass+ is a webinar series focussed on training ServiceDesk Plus administrators on advanced features, configurations, and integrations.
SupportCenter Plus 11.0 demo: The help desk software for world-class customer support
The all-new #SupportCenterPlus 11.0 brings a brand-new UI, some exciting new features and functionalities that's sure to take your #customersupport several notches higher and provide unparalleled customer experience. In this webinar, we'll be doing a product walk-through while discussing all the key features along with it. Account and contact management: Deliver personalized services with a multi-tenant architecture for managing accounts and contacts.
Setting up a service catalog for your remote workforce with ServiceDesk Plus
In this video, we will be looking at how organizations can streamline employee onboarding with the various features available in the ServiceDesk Plus' arsenal. We'll be looking at a use case where a company is trying to onboard employees in a short time, and build a service catalog outlining the services available to users. Leveraging ServiceDesk Plus' automations, templates, request life cycles, and approvals, the company was able to accelerate employee onboarding and build a process that is easy to monitor and manage.
Solve storage monitoring woes with OpManager
Data in your enterprise organization doubles almost every year, and data multiplication at this pace requires boosting your storage capacity. But when the magnitude of data size increases, latency or performance lags are inevitable. You can outsource your storage infrastructure management to a third-party, but this might place your data at risk from security threats. The correct approach is to install a dedicated storage monitoring solution in your network. Fair enough! But is it essential?
IT security under attack blog series: Instant domain persistence by registering a rogue domain controller
In this blog in the IT security under attack series, we will learn about an advanced Active Directory (AD) domain controller (DC) attack to obtain persistence in AD environments. Dubbed DCShadow, this is a late-stage kill chain attack that allows a threat actor with admin (domain or enterprise admin) credentials to leverage the replication mechanism in AD to register a rogue domain controller in order to inject backdoor changes to an AD domain.